Category Archives: Industry News

News You Can Use: 7/19/2017

  • This Public Speaking Habit Is Annoying Your Audience

    When you pace too much, you’ll lose out on the opportunity to use your movement to punctuate what you’re saying. In writing, you use spacing to separate paragraphs on a page, and punctuation to build pauses into a sentence. Movement can do the same thing when you speak.

    For example, suppose you said, “We have to move in new directions. We have to innovate.” If you stood still and delivered those two lines non-stop, they’d land with little impact. If added a short pause between the sentences yet remained still the whole time, you’d have a bit more impact. But if you paused and also moved between delivering the first line and the second, you’d have the most impact.

    https://www.fastcompany.com/40438283/this-public-speak-habit-is-annoying-your-audience

  • What is that agile certification really worth?

    “Agile project success has less to do with whether or not developers are certified and much more to do with whether or not the entire organization is making the culture shift towards an agile mindset all the way from the lowest-level developer up to the CEO,” Doucette says.

    Taking time as an organization to understand, adopt and apply agile principles and practices is what it’s all about, he adds; agile certification, scrum masters, agile coaches and the like are not going to be effective on their own unless there is company-wide buy-in of the principles and practices behind the methodology, Doucette says.

    http://www.cio.com/article/3033058/certifications/do-agile-certifications-mean-anything.html

  • How to Control Your Rage, With Buddhist and Michelin Star Chef Eric Ripert
  • Senators warn FCC that it better be ready for Wednesday’s net neutrality Day of Action

    Oregon Senator Ron Wyden and Hawaii’s Brian Schatz asked the commission to confirm that it won’t be caught flat-footed during Wednesday’s net neutrality Day of Action.

    The two pro-net neutrality Senate Democrats cited an incident in May during which the FCC’s comment portal crashed due to what Pai described as a “non-traditional DDoS attack.” The Senators were rightfully suspicious about the supposed DDoS claim as it would have coincided with a call to action by TV host John Oliver, who urged viewers to leave comments expressing their displeasure at the FCC’s policies.

    https://techcrunch.com/2017/07/10/wyden-schatz-letter-to-pai-net-neutrality-day-of-action/?ncid=rss

  • The Overlooked Job Skill That Could Be the Key to Your Next Raise

    A recent study out of the University of Iowa showed that those who can type quickly are more likely to emerge as leaders of remote groups. That’s a direct correlation between typing speed and being perceived as a high performer.

    It goes without saying that high performers at work get promotions and raises more quickly. Thus, better typing skills should lead to higher salaries. Somewhere, Mrs. Ames is reading this and thinking, “I told you so!”

    The Iowa study found that “individuals who can type faster are able to more quickly communicate their thoughts and drive the direction of a team.” In my experience, that is spot on.

    http://www.thesimpledollar.com/the-overlooked-job-skill-that-could-be-the-key-to-your-next-raise/

Photo: Brodie Vissers

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News You Can Use: 7/12/2017

  • China’s All-Seeing Surveillance State Is Reading Its Citizens’ Faces

    China is rushing to deploy new technologies to monitor its people in ways that would spook many in the U.S. and the West. Unfettered by privacy concerns or public debate, Beijing’s authoritarian leaders are installing iris scanners at security checkpoints in troubled regions and using sophisticated software to monitor ramblings on social media. By 2020, the government hopes to implement a national “social credit” system that would assign every citizen a rating based on how they behave at work, in public venues and in their financial dealings.

    https://www.wsj.com/articles/the-all-seeing-surveillance-state-feared-in-the-west-is-a-reality-in-china-1498493020

  • Ira Glass on structuring stories, asking hard questions

    I’ve said this many times in many places, but the structure of stories on our show in this kind of narrative journalism is there’s plot and then there are ideas. And those are the two elements that you’re constantly monitoring to know whether or not you’ve got them. And in part I feel like when people hear that they don’t even know exactly what is meant by that. All plot is is a series of actions where one thing leads to the next—sort of like this thing led to this next thing, led to this next thing, led to this next thing, led to this next thing, and then some of the things in this list can be, “And then he said this to me, and as a result, I said this back to him, and then he said this back to me, and then I got angry and I stormed out and I wrote a bill saying…” What you want is one thing leads to the next leads to the next leads the next and the reason why we do that is because once you have any sequence of actions in order of like, this happened and then this happened and this happened that creates narrative suspense because you wonder what happened next.

    https://www.cjr.org/special_report/qa-ira-glass-turnaround-npr-jesse-thorn-tal.php

  • Act Like the Leader You Want to Be
  • There’s Now a Name for the Micro Generation Born Between 1977-1983

    So here it is, according to Dan Woodman, an associate professor of sociology at The University of Melbourne: Xennials.

    The idea is there’s this micro or in-between generation between the Gen X group – who we think of as the depressed flannelette-shirt-wearing, grunge-listening children that came after the Baby Boomers and the Millennials – who get described as optimistic, tech savvy and maybe a little bit too sure of themselves and too confident.

    http://didyouknowfacts.com/theres-now-a-name-for-the-micro-generation-born-between-1977-1983/
    While I agree that the generation I grew up with does not fit with GenX or Millennials, I hate that name.

  • If You’re a Top Performer, Get on Your Coworkers’ Good Side

    The study, led by Elizabeth Campbell of the University of Minnesota, and published in the Journal of Applied Psychology, looked at several hundred stylists working in a wide variety of salons—chosen because they represent a socially dynamic environment where colleagues have to work individually and interdependently in order to succeed. They found that peers were far more likely to speak ill of top performers and try to damage their reputation. Furthermore, the more collaborative the environment, the more peers tried to drag down top performers.

    http://lifehacker.com/if-youre-a-top-performer-get-on-your-coworkers-good-si-1796716739

Photo: Trinity Kubassek

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News You Can Use: 7/5/2017

  • Five building blocks of a data-driven culture

    A single source of truth is a central, controlled and “blessed” source of data from which the whole company can draw. It is the master data. When you don’t have such data and staff can pull down seemingly the same metrics from different systems, inevitably those systems will produce different numbers. Then the arguments ensue. You get into a he-said-she-said scenario, each player drawing and defending their position with their version of the “truth.” Or (and more pernicious), some teams may unknowingly use stale, low-quality or otherwise incorrect data or metrics and make bad decisions, when they could have used a better source.

    Also:

    HiPPO, “highest paid person’s opinion,” a term coined by Avinash Kaushik, is the antithesis of data-drivenness. You all know them. They’re the expert with decades of experience. They don’t care what the data says, especially when it disagrees with their preconceived notions, and they are going to stick to their plan because they know best. And, besides, they’re the boss.

    https://techcrunch.com/2017/06/23/five-building-blocks-of-a-data-driven-culture/?ncid=rss

  • A Higher Minimum Wage Is Not Doing The Bad Things Critics Said It Would Do

    Contrary to the simple supply-and-demand theory, higher minimum wages, Allegretto says, may end up saving companies money in the long run. “We know that turnover decreases when you increase minimum wages,” she says. “If companies invest more in their workers, the workers are going to be more satisfied. In industries like the restaurant industry, where the turnover rate is sometimes above 100% in a year, that’s a lot of money to spend on recruiting and training and re-recruiting constantly,” Allegretto says.

    https://www.fastcompany.com/40434565/a-higher-minimum-wage-is-not-doing-the-bad-things-critics-said-it-would-do

  • Goal Setting Is a Hamster Wheel. Learn to Set Systems Instead
  • What Makes a Good UX? Part III “Mission Control Dashboards”

    You see, whereas static first generation dashboards give you useless (and I mean useless) reports (which, at best, show a stoplight indicator with no description or backup data that lulls you in to a false sense of complacency or urgency), a modern mission control dashboard replaces those static widgets with modern fully enabled GUI widgets that allow users to drill down, initiate, and execute relevant actions such as data retrieval, workflow kick-off, or collaborative corrective actions. They can embed “apps” and “portlets” and allow a user to get what they need, and where they need, in 3-clicks, without missing anything important. They are the customizeable interactive views that applications have been missing. But, again, this is only the case for truly modern dashboards. First generation dashboards still belong in the dung-heap. For a truly deep dive into what these are, what they can do, and how they are used, check out the Pro piece [membership required].

    http://sourcinginnovation.com/wordpress/2017/06/21/what-makes-a-good-ux-part-iii-mission-control-dashboards/

  • There’s a war brewing in Japan, and the banks should pay attention

    Now there is a similar war brewing in Japan. This time it is for mobile P2P payments. A few players are vying to become the Japanese equivalent of Venmo, a company founded eight years ago in the United States and now owned by PayPal. The local equivalents are AnypayKyashLINE Pay and, to a certain extent, Yoropay. What makes this war particularly interesting is how similar it is to the news app war. So much so that Anypay was even founded by the former CEO of Gunosy, Shinji Kimura.

    https://techcrunch.com/2017/06/27/theres-a-war-brewing-in-japan-and-the-banks-should-pay-attention/?ncid=rss

Photo: Alain Pham

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News You Can Use: 6/28/2017

  • Has outsourcing lost its strategic relevance?

    Somewhere along this journey, global delivery of IT services grew less important and less strategic. Cost savings became the key criteria to measure success and service providers commoditized their offerings to meet market demand. But at what cost? Industry vets would likely point to a lack of innovation, poor delivery or the recent trend to repatriate services. Indeed, the desire for continued cost cutting has made functional CIOs and global IT service providers less and less relevant.

    http://www.cio.com/article/3201097/outsourcing/has-outsourcing-lost-its-strategic-relevance.html

  • The CPO is Dead

    By definition the title of Chief Procurement Officer is no longer accurate or reflective of the job’s responsibilities. The title doesn’t even sound strategic. So I say kill it and demand the correct and more strategic title: Chief Value Officer.

    The concept of CVO is nothing new. It has been suggested as a title for a senior level officer position for a number of years. I researched the title on Linked-In and found that there were actually quite a few people with that title across a number of industries and functions. Wikipedia’s definition “business value: is an informal term that includes all forms of value that determine the health and well-being of the firm in the long run.”

    https://www.linkedin.com/pulse/cpo-dead-michael-shaw
    There is an article every few months saying that the CPO has to evolve into something new (C#O, CVO) and yet there are companies that still don’t have proper procurement discipline. The title is just a title, the function of any good CPO is to bring value and reduce risk. How that is done as business evolves is what separates the good CPOs from the pack.

  • Comcast CEO Brian Roberts talk cord-cutting, customer service, net neutrality

    https://www.bloomberg.com/news/videos/2017-06-14/the-david-rubenstein-show-brian-roberts-video
  • Verizon is killing Tumblr’s fight for net neutrality

    One reason for Karp and Tumblr’s silence? Last week Verizon completed its acquisition of Tumblr parent company Yahoo, kicking off the subsequent merger of Yahoo and AOL to create a new company called Oath. As one of the world’s largest ISPs, Verizon is notorious for challenging the principles of net neutrality — it sued the FCC in an effort to overturn net neutrality rules in 2011, and its general counsel Kathy Grillo published a note this April complimenting new FCC chairman Ajit Pai’s plan to weaken telecommunication regulations.

    Now, multiple sources tell The Verge that employees are concerned that Karp has been discouraged from speaking publicly on the issue, and one engineer conveyed that Karp told a group of engineers and engineering directors as much in a weekly meeting that took place shortly after SXSW. “Karp has talked about the net neutrality stuff internally, but won’t commit to supporting it externally anymore,” the engineer said. “[He] assures [us] that he is gonna keep trying to fight for the ability to fight for it publicly.” Karp did not respond to four emails asking for comment, and neither Yahoo nor Tumblr would speak about the matter on the record.

    https://www.theverge.com/2017/6/21/15816974/verizon-tumblr-net-neutrality-internet-politics-david-karp

  • Why WordPress’s Parent Doubled Down on Remote Work

    Simply put, Automattic’s remote-working policies are just that popular. At a time when companies like IBM and Hewlett-Packard are calling employees back to the office, Automattic’s success with remote working is striking. The remote-working criticism–that it’s harder to get people to move in the same direction when they’re dispersed–just doesn’t seem to apply at Automattic.

    In fact, says Mullenweg, it’s actually been a big benefit to the company. “I used to be very conflicted,” he told Quartz. “All I hear from my friends in San Francisco is how hard it is to hire. Should I not tell them this secret? I decided it’s a great idea and everyone should do it. I’ll keep shouting from the rooftop because everyone should do it.”

    https://www.inc.com/kaitlyn-wang/automattic-wordpress-remote-work.html

Photo: Korney Violin

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News You Can Use: 6/21/2017

  • Why Remote Work Can’t Be Stopped

    Despite these moves by big companies, data indicates that the remote-work trend in the U.S. labor force is inexorable, aided by ever-better tools for getting work done anywhere. Surveys done by Gallup indicate that in 2016, the proportion of Americans who did some or all of their work from home was 43%, up from 39% in 2012. Over the same period, the proportion who only work remotely went to 20% from 15%. Amazon.com , American Express , UnitedHealth Group , and Salesforce.com allow employees to work remotely at least some of the time.

    Regarding tools used:

    For remote workers, the communications tools they use daily are the equivalent of these common spaces. The canonical example, owing to its explosive growth and creeping ubiquity, is the group-chat service Slack. It’s designed to make it easy for employees to communicate in ways that aren’t so different from the way they would around a water cooler or a conference table. Slack’s playful features, like on-demand animated GIFs, make it good for collegial interaction, while its library of chatbots and integrations with other enterprise software make it useful as a hub for communicating about and controlling many aspects of a business.


    https://www.wsj.com/articles/why-remote-work-cant-be-stopped-1496577602?mg=prod/accounts-wsj

  • After London Attack, Tech Firms Urged to Do More to Fight Extremists

    Mrs. May said Britain must work with other democracies to “reach international agreements” to regulate cyberspace to prevent terrorism planning. Her statement ratcheted up already critical remarks her cabinet members made in the wake of a March attack, also in London, that killed five people near Parliament. Saturday’s London attack came 12 days after a suicide bomber killed 22 people outside a concert in Manchester, England.

    Also

    Many tech companies say they already work hard to police their platforms for terrorist content, and cooperate with judicial and police investigations. When it comes to propaganda, Alphabet Inc.’s YouTube, Facebook, Twitter and Microsoft Corp. all agreed last year to create a common database of identifiers of terrorist images to speed up flagging and removal of propaganda videos.

    Twitter said it suspended 376,890 accounts in the second half of 2017 for promoting terrorism. Twitter said it identified almost two-thirds of those itself, with less than 2% of accounts shut down because of government requests.

    https://www.wsj.com/articles/british-leaders-call-on-silicon-valley-to-do-more-to-combat-extremists-1496598615?mg=prod/accounts-wsj

  • Captivate: The Science of Succeeding with People
  • Why “I’m Just Not Technical” is No Longer an Excuse in the C-Suite

    Acknowledge that investing in a partnership with experts, needs to be discussed. When it comes to securing your organization, it’s not about whether your internal team has the aptitude, it’s about the time. It’s not uncommon to hear that IT departments have roles that “wear many hats.” So you need to consider whether they have the time and resources to dedicate to maturing the cybersecurity posture of your organization? Be warned though: you get what you pay for from a partnership with a cybersecurity firm. This should not be the same team that is selling you hardware and/or assisting in the configuration and implementation process.

    http://www.cio.com/article/3199906/security/why-im-just-not-technical-is-no-longer-an-excuse-in-the-c-suite.html

  • Is Your Boss Getting Ready To Quit? How To Tell And What To Do

    Next, look at the landscape and think about what your options are, says leadership expert Susan Fowler, author of Why Motivating People Doesn’t Work . . . and What Does: The New Science of Leading, Energizing, and Engaging. There is the potential for great change ahead. Think about what you want to happen next, she says. Are you ready to move up? Are you still motivated to be with the company? Is there an opportunity for you ahead? These are some of the questions you should be asking yourself, she says. Once you have a vision for your next goal, you can begin to formulate a plan.

    https://www.fastcompany.com/40426129/is-your-boss-getting-ready-to-quit-how-to-tell-and-what-to-do

Photo: Johannes Plenio

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