- The Worst Job in Technology: Staring at Human Depravity to Keep It Off Facebook
The well-being of content moderators “is something we talk about with our team members and with our outsourcing vendors to make clear it’s not just contractual. It’s really important to us,” says Mark Handel, a user research manager at Facebook who helps oversee content moderation. “Is it enough? I don’t know. But it’s only getting more important and more critical.”
Former content moderators recall having to view images of war victims who had been gutted or drowned and child soldiers engaged in killings. One former Facebook moderator reviewed a video of a cat being thrown into a microwave.
Workers sometimes quit on their first or second day. Some leave for lunch and never come back. Others remain unsettled by the work—and what they saw as a lack of emotional support or appreciation—long after they quit.
Shaka Tafari worked as a contractor at messaging app Whisper in 2016 soon after it began testing a messaging feature designed for high-school students. Mr. Tafari, 30, was alarmed by the number of rape references in text messages he reviewed, he says, and sometimes saw graphic photos of bestiality or people killing dogs.
- How To Deliver Your Presentation In Half The Time You’d Allotted
Layering. This approach simply means designing your presentation from the inside out. The inner “layer” is your key message–the most important takeaway you want your audience to leave with. The next layer consists of your other major points that directly support that key message. Then you have the details that support those key points–which together make up a third layer. Think of it kind of like dressing for cold weather: If you get too warm, you can always take off a layer. Similarly, if you get short on time, you can take off one of the outer layers. What’s really important is that you communicate your inner layers effectively.
- Oneplus and Tencent: Exploring China’s technological revolution
This is a nice follow up to SourceCast Episode 101
- Four Reasons Resumes No Longer Work
Technology has changed the marketplace, and HR is the only vertical that hasn’t seen a rapid transition, says Carisa Miklusak, CEO of the algorithmic hiring platform tilr. “Right now tech isn’t giving people a fair opportunity to compete,” she says. “Before you blame the resume, you need to understand that they’re a byproduct of old employer values. Titles and years of experience are no longer a person’s number-one currency.”
- Mark Zuckerberg Resolves to ‘Fix’ Facebook in 2018
Last fall, Facebook lurched into crisis mode after disclosing that Russia-backed entities used its platform and advertising tools to spread divisive messages to disrupt the 2016 U.S. presidential campaign. The admission sparked a rare set of congressional hearings where lawmakers grilled officials from Facebook, Twitter Inc. and Alphabet Inc.’s Google.
More recently, several former Facebook executives and employees have expressed remorse for helping build a platform that they said was designed to foster dependence on Facebook. Those comments eventually prompted Facebook to acknowledge that certain types of social-media use could be harmful to users’ mental health.
This is a nice sentiment, but how? Details would be nice. Zuck should have a plan before he made a comment about it.
Photo: Jeremy Bishop