Tag Archives: Communication

News You Can Use: 9/28/2016


  • Indian workers staged one of the largest strikes in human history and no one in the USA noticed

    The strike came after Modi began a push for increased foreign investment and privatization of some state-run industries. Unions fear these policies will undermine both wages and employment.

    The size of the strike alone forced the government to offer concessions prior to Friday in an attempt to avert it, offering a boost in the minimum wage for some non-skilled workers and the unfreezing of some public employee bonuses.

    The unions were not persuaded by this offer. “Prime Minister Narendra Modi said his fight is with poverty, but it seems his fight is with the poor in this country,” Indian National Trade Union Congress Vice President Ashok Singh said prior to the strike.


  • Three Helpful Techniques to Ease You Into Talking With Strangers

    Use “triangulation”: Triangulation is the process of talking about something in the environment that both you and the other person can see. The book they’re reading, a street performer playing a song, or even a beautiful sunset can be a great opener.


  • Gartner study highlights disparity between supply chain leaders and staff

    Ken Chadwick, Research Director at Gartner, said: “To adapt and response on the fly to challenges their organisation faces, supply chain leaders must develop the organisation’s change capabilities. Being ‘change agile’, having the ability to design and adopt new ideas and changes quickly and completely should be the goal of supply chain leaders in the digital era.


  • Eight Proven Strategies for Better Remote Work

    One way to measure your progress is by using the X-card technique. (Some people call this the “Seinfeld Technique,” named after comedian Jerry Seinfeld who committed to working every day to hone his craft, without breaking the chain.)

    The technique is simple enough: start by creating an “X-Card,” an index card divided into a 7×7 grid of 49 boxes. You could also use a dedicated app like 7 weeks or a good old-fashioned calendar.

    On top of each card, write the habit you want to stick with. Every time you stick to that habit, you mark it with a big X in one of the boxes.


  • Coupa IPO: Is The Unicorn Dead?

    However, with yesterday’s announcement that Coupa has filed the preliminary paperwork to take the company public by way of a $75 million IPO, the purpose of this post is to help you to avoid getting caught up in the usual analyst speak and blogger assessments.

    In the new age of the commoditized cloud – where technological differences between one provider and the next are becoming increasingly indistinguishable, it is the people behind the company that matter the most. In particular, those in positions of leadership.


Photo: Joey Kyber

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News you can use: 7/29/2015


  • New procurement method may cut education costs

    The two popular processes – centralized and decentralized – have both benefits and disadvantages. Centralized operations simplify ordering. One office or official is designated as the person who does all the purchasing. However, this can leave the individual departments without the supplies they need, ChainLink Research claimed. The focus remains on the school as a whole. Decentralized procurement has the opposite effect. The buying power is in the hands of the departments. They have the freedom to purchase what they need. Unfortunately, schools may go over budget with so many people having free reign of the finances.


  • LinkedIn’s making it harder to download your account data

    LinkedIn has removed the tool that allowed users to easily export contacts. Now, users who wish to download their first degree connections will need to go through a process that can take up to 72 hours to complete. The change was first spotted by a Twitter user and confirmed by VentureBeat.


  • Keys to Successful Supplier-Enabled Innovation

    One key issue, the report finds, is that there is hardly a widely accepted definition of what Supplier-Enabled Innovation really means. That said, about two-thirds of respondents said that SEI should not be viewed as something special, but rather it should be intertwined with all the other tasks that procurement managers perform as a matter of course. However, an important block instead sees SEI as a “specific program, a set of dedicated workstreams, where the business invests resources, monitors progress, and builds the innovation output into organizational priorities.”


  • Why Can’t We All Just Get Along? Because We Shouldn’t.

    Stick to the issue and don’t let things get out of hand or go out of bounds. Heated arguments are typical but the way to keep them productive is to coach people to attack the problem, not the person. It’s OK to say, “I think your idea is doomed and here’s why,” but not “I think you’re a clueless idiot.” It should never get personal. Also banish any extraneous topics to the parking lot and keep things moving along.


  • This Strategy Will Make Negotiations Less Painful

    Medvec is a proponent of a negotiation technique called MESOs, orMultiple Equivalent Simultaneous Offers. The idea behind MESOs is to give the other party multiple options to choose from that are equivalent from your standpoint.


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News You Can Use: 7/1/2015


  • 6 Life Hacks Learned in Prison That Will Maximize Your Productivity

    I’ve learned to think diligently about my thoughts, and use them to communicate more effectively. Writing can help you organize your thoughts better and actually helps you to be a better verbal communicator. Start with communicating to your team via email, send emails to partners about discussions and/or send emails to your spouse when working through tough decisions.


  • The Rise Of Trust (And Speed) In Supplier Enablement (Coupa’s Adam Alphin to look at the future of supplier enablement.)

    Simply put, it’s injected trust into a conversation that previously felt like buyers were cornering or holding hostage their supply base. This trust has resulted in higher engagement, much higher participation in e-invoicing, and get this…suppliers becoming change agents within our customers organizations! We believe the conversation must change from “Here is a web portal that you’ll be charged to use, you’re now required to use it to be our supplier” to “Here are our business objectives we think are in both of our best interest, here are a series of tools we’re providing (for free!) so we can help each other achieve those objectives.”


  • ‘The Irrigation Effect’: Why Your Employees Aren’t Getting the Message

    Many leaders are surprised to learn that they are the barriers.  We assume that we’ve communicated effectively when, in reality, the information we share is sparse, insufficient, infrequent, or simply inaccurate. Keep in mind that between the source of the water and the end of the row, the water may have to pass through multiple channels before it arrives.  If managers don’t make a conscious effort to facilitate the flow of information, rather than obstruct it, vital communication is likely to dissipate before reaching those parts of the field where it is needed most.


  • Supply Chain Talent Crisis Looms

    Years of headcount reduction, training budget cuts, and the retirement of highly skilled individuals have all contributed to the shortage of supply chain talent. At the same time, a combination of accelerating technology development and widespread experimentation with new operating models are expanding the scope of supply chain operations, creating a demand for new types of supply chain employees—a trend that is only expected to accelerate in the future. “Margins are so thin in many industries that any technology or operational change that can provide a competitive advantage—whether its 3D printing or advanced analytics—is critical. And those capabilities are inherently dependent on talent,” explains Kelly Marchese, a principal and supply chain leader with Deloitte Consulting LLP.


  • Are the days of global supply chains numbered?

    In Global Supply Chains: New Directions, the Standard Chartered Bank acknowledges that several macroeconomic trends, such as increasing urbanization, more sophisticated communications technology, and lower oil prices, continue to support the growth of global supply chains. Yet at the same time, other trends are creating a sort of headwind that is slowing the pace of growth. For example, automation and robotics are improving, making it easier for companies to stop chasing low-cost labor abroad and bring their manufacturing operations back to local markets. Increasing concerns about sustainability and the high carbon footprint of global supply chains may also be dampening global supply chain growth. Some companies are interested in shortening their supply chains to avoid the risk of disruptions due to a natural disaster or civil unrest half a world away.


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Productivity Bulletin: 2/20/2015

Photo: Sean MacEntee, Flickr

  • Best Practices for email marketing:

    Though 73% marketers take email marketing as a key enabler of products and services but majority is concerned about success rate. One of the prime reasons of failure is ‘ill-planned content.’ You need to design a dedicated content strategy for emails, newsletters, and other direct communications with prospects. Content strategy should address What, Why, Where, How, How much, How Often, and Whom. Decide what type of content will be used, in what quantity, and through which medium. In addition, keep “mobile factor” in mind as 68% marketers agree that a responsive design is a key factor in decisions regarding landing page or email template.


  • Master the Concept of Leverage to Get What You Want in Business and Life

    Leverage is all about understanding what another party desires and figuring out what you need to fulfill it, then using your position to gain an outcome in your favor. It is important to note, however, that leverage can be used both for good and for bad. Bad leverage results in one person winning and the others losing — typically a consequence of working with bad people — whereas in good leverage situations, all parties can benefit from the outcome of the transaction or deal.


  • Keep emails to 300 words of less for better responses:

    Concision matters more than almost anything in an email if you aren’t sure it will be read.  Even in the case with people you know it can matter.  When you want something, keep it brief!  Most people can handle a 300 word message that gets right to the point.  I’ve yet to meet anyone who prefers longer, detailed emails they didn’t explicitly request or who would rather read longer, flowery sentences over those that get right to the point.  You can be short and sweet, after all.


  • Some of you might remember the story that I told a few years ago about the band Van Halen and the brown M&M (and how it applies to contracting).  Here is a short version:
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Video: Effective Communication with an audience

J.D. Schramm shares his advice for communicating with confidence, connecting with your audience and establishing a strong executive presence for public presentations. Schramm serves as the Class of 1978 Lecturer in Organizational Behavior at Stanford Graduate School of Business where he teaches a number of elective courses including: Strategic Communication, Reputation Management, and Crucial Conversations.

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