News You Can Use: 3/6/2019

  • When the Bully Is the Boss

    By nature, any study of group dynamics in a real-world setting is plagued by design limitations, including the lack of a control group and the hidden personal grievances of the employees. But the vast majority of findings point to the same conclusion: Bullying bosses tend to undermine their own teams. Morale and company loyalty plunge, tardiness increases and sick days are more frequent.

    “Productivity may rise in the short term,” Dr. Greenbaum said. “But over time the performance of the staff or team deteriorates, and people quit.”

    https://www.nytimes.com/2019/02/26/health/boss-bullies-workplace-management.html
    How to Deal With Jerks at Work

    Remember that even the jerkiest colleagues rarely want to be jerks. Sometimes finding a way to work around their apparently clueless behavior can be easier than trying to get them to change their ways.

    https://lifehacker.com/how-to-deal-with-jerks-at-work-1832819304

  • China banned millions of people with poor social credit from transportation in 2018

    The government rolled out the travel ban on people with low social credit scores last May. According to a report from China’s National Public Credit Information Center from last week, people have been blocked 17.5 million times from purchasing airplane tickets, and 5.5 million times from buying high-speed train tickets. These people had become “discredited” for unspecified behavioral crimes. That’s up from only 6.15 million citizens being blocked from taking flights as of 2017, according to China’s supreme court.

    As part of the system, the Chinese government also employs a public blacklist of those who have been found guilty of crimes in court and punishes them partly by limiting their ability to buy plane and train tickets.

    https://www.theverge.com/2019/3/1/18246297/china-transportation-people-banned-poor-social-credit-planes-trains-2018

  • Why the school-college-job pathway is about to go extinct
  • To Stop Worrying So Much, Deflate Your Own Ego

    Look for any subtle entitlement or self-absorption hidden in your ruminations. Do you expect things to always go your way? Do you tend to believe people are scrutinizing you when, in reality, they’re probably thinking about themselves? Do you spend time comparing yourself to business superstars or celebrities?

    In other words, if you’re being too hard on yourself, maybe it’s because you think way too highly of yourself. You don’t even have to think you’re wonderful to fall into this trap, you just have to think you’re important. Because you think everything you do has grave consequences, and that everyone is paying attention to you, you mentally magnify even your smallest mistakes into national emergencies.

    https://lifehacker.com/to-stop-worrying-so-much-deflate-your-own-ego-1832941435

  • These Microsoft Employees Think They’re Brilliant Heroes, But They’re Really Quite Foolish. Here’s the Brutal Truth They Simply Refuse to See

    But, those of who have actually served in the military, or have seen war firsthand and actually had to make hard decisions, know that the ability to “cause harm and violence,” is far more complicated than a Tweet would suggest.

    Fortunately, Microsoft CEO Satya Nadella quickly rejected the MSW4G petition.

    “We made a principled decision that we’re not going to withhold technology from institutions that we have elected in democracies to protect the freedoms we enjoy,” Nadella told CNN Business. “We were very transparent about that decision and we’ll continue to have that dialogue.”

    In other words, if the MSW4G crew don’t like working on HoloLens and benefiting the IVAS contract, they can find other projects within the company. Or, they can go work for another company.

    https://www.inc.com/bill-murphy-jr/these-microsoft-employees-think-theyre-brilliant-heres-brutal-truth-they-simply-refuse-to-see.html

Photo by Brooke Lark on Unsplash

News You Can Use: 1/9/2019

  • Stanford professor: “The workplace is killing people and nobody cares”

    There is a tremendous amount of epidemiological literature that suggests that diabetes, cardiovascular disease and metabolic syndrome—and many health-relevant individual behaviors such as overeating and underexercising and drug and alcohol abuse–come from stress.

    And third, there is a large amount of data that suggests the biggest source of stress is the workplace. So that’s how Chapman can stand up and make the statement that CEOs are the cause of the health care crisis: You are the source of stress, stress causes chronic disease, and chronic disease is the biggest component of our ongoing and enormous health care costs.

    https://www.fastcompany.com/90282735/the-workplace-is-killing-people-and-nobody-cares

  • Amazon, to Win in Booming Rural India, Reinvents Itself

    Amazon’s efforts here face direct competition from Walmart Inc. and local startups, who are all trying to capture customers jumping directly to e-commerce thanks to the recent rollout of 4G mobile internet across India. Amazon expects the number of online shoppers in India to triple in the next few years, most of them from rural areas. More than 80% of its new customers this year are from outside India’s biggest cities, it said.

    The Seattle giant has modified its app to work with inexpensive smartphones and patchy cellular networks. It has added hundreds of thousands of Indian language descriptions of products and videos for those who can’t read, and it has opened physical Amazon stores to walk people through the process of ordering online. It brought on tens of thousands of local distributors to deliver packages, often by bicycle down dirt roads, where it will accept cash or digital payment on delivery.

    https://www.wsj.com/articles/amazon-to-win-in-booming-rural-india-reinvents-itself-11546196176

  • Corporations are getting political… and it sucks
  • Amazon Promised Drone Delivery in Five Years… Five Years Ago

    Of course, there’s nothing wrong with dreaming big, especially when it comes to tech that has the potential to help humanity. But this 60 Minutes segment about Amazon’s vaporware delivery drones never should’ve seen the light of day. Drone delivery is certainly a technological possibility today just as it was in 2013, but just like so many other billionaire-led pipedreams (anyone remember the Hyperloop?), the hurdles are more political than technological. As the Associated Press notes, federal rules that would allow drones to be flown outside of an operator’s line of sight are probably at least 10 years away.

    https://paleofuture.gizmodo.com/amazon-promised-drone-delivery-in-five-years-five-ye-1830818625

  • Want to Be a Great Leader? Here’s Why Personal Mastery Is the Single Best Place to Start.

    “One of the tragedies of workplace politics and turf wars is that nobody wants them, but we all get caught up in them and feel powerless about it,” says Hughes. “We assign blame to someone else, or the organization as a whole.”

    The goal, according to Hughes, is for executives to learn to recognize ways they’re inadvertently and involuntarily perpetuating this dynamic. By becoming comfortable with self-diagnosing their contribution to the problem and talking about turf wars with their staff and colleagues in a more transparent way, they can begin to reduce the powerlessness people feel over it.

    https://www.entrepreneur.com/article/310795

Photo by jesse orrico on Unsplash

News You Can Use: 10/17/2018

  • GE: The lessons of a corporate giant’s decline

    Ever since legendary GE chief Jack Welch retired in 2001, GE has been looking to find the right business mix to regain investor confidence, said Holman Jenkins at The Wall Street Journal. It’s been a “plodding, slow-motion hunt,” and GE’s mess of businesses — light bulbs, wind turbines, insurance, and more — means the company “is unlikely to register buried problems until they are well advanced.” And boy does GE have problems, said Jim Cramer at The Street. Immelt’s mistakes were so grave that GE needs “the financial equivalent of a Truth and Reconciliation Commission.” Its insurance division charged “a pittance” for long-term care policies. Immelt also doubled down on power plants when the sector was in decline. Same with oil and gas, when “oil ran to $100” a barrel and was bound to fall.

    https://theweek.com/articles/801447/ge-lessons-corporate-giants-decline

  • How to deal when your boss plays favorites

    One way to deal with this situation is to “deal with the little things instead of the big picture,” says Barbara Pachter, business etiquette expert and author of the book, The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes. So instead of focusing on the fact that your boss is playing favorites, turn your attention instead on what you want that you aren’t getting. If you want a special assignment, do your homework, go in, and ask for it.

    If there’s a career goal you’re trying to reach, tell your boss about it, and then ask advice on how you can get there. The most important thing is to be straightforward. Otherwise, it might not be that your boss is playing favorites, but rather they just don’t know what you want.

    https://www.fastcompany.com/90245852/4-ways-to-deal-with-not-being-your-boss-favorite

  • Why we choke under pressure — and how to avoid it
  • This Is How You Lead a Virtual Team Without Coming Across Like a Looming Sci-Fi Overlord

    Lead with trust rather than fear. Micro-managers may feel a pang of discomfort from not being able to look over their remote team’s physical shoulders and may be tempted to resort to other forms of surveillance to keep them on track. This is both uncomfortable and demotivating for remote teams. The futuristic dictators portrayed in pop culture keep a close eye and ear on their subjects, ultimately disincentivizing communication as whole. Technology should be used to empower employees to communicate more effectively and efficiently, not to track or monitor performance. Trust is paramount.

    https://www.entrepreneur.com/article/320995

  • Employee Perks Might Not Be As Effective As You Think They Are

    I believe the best way to create a sense of purpose in employees is to continually offer them opportunities to use their unique skills. And along these lines, a Namely survey confirmed that the most important factor leading to workplace satisfaction isn’t perks at all; it is a sense of purpose. In fact, 57 percent of employees surveyed desired “meaningful work” above all else. So, remind employees that you hired them for a reason: Their particular skill set fills an existing hole in your team. Then, get out of their way. Doing so will allow these new employees to bring their whole selves to work and will inspire their self-confidence more than programs or benefits ever could.

    https://www.entrepreneur.com/article/321320

Photo by Wyatt Ryan on Unsplash

News You Can Use: 10/10/2018

  • How to Disconnect From ‘Always On’ Work Culture

    According to a 2016 study by the Academy of Management, employees tally an average of 8 hours a week answering work-related emails after leaving the office. Echoing that, a 2015 Harris Poll for the American Psychological Association found that 30% of men and 23% of women regularly bring work home. Similar percentages admitted to working on vacation and to bringing “work materials” along on social outings (we hope they don’t mean accordion folders). All of this, many experts in psychology agree, causes stress, ruins sleep habits and cripples our ability to stay active and engaged during actual office hours.

    https://www.wsj.com/articles/how-to-disconnect-from-always-on-work-culture-1538740171?ns=prod/accounts-wsj

  • Never, ever utter these phrases in a salary negotiation

    I am currently making:
    “I call this The Dreaded Salary Question and it’s tricky because it usually comes up early in the interview process, and most candidates don’t think of it as part of a salary negotiation even though it is,” says Doody. “Answering this question by disclosing numbers can make it very difficult to negotiate effectively later on because it can box the candidate in. Once they disclose current or desired salary, the offers they get are very likely to be tied to those numbers. That can be very expensive if the company might have offered them a much higher salary than they disclosed.”

    https://www.fastcompany.com/90246630/what-not-to-say-in-a-salary-negotiation

  • How to be a better leader: Offer guidance, not instruction
  • The Rumors of Podcasting’s Death Have Been Greatly Exaggerated

    In today’s “move fast and break things” digital media culture it isn’t surprising that companies and talent can find themselves off course, and need to back up and change tack. When you move quickly, you have to accept that the risk will increase and you’ll make some decisions that you will later wish you could change. Out of all the companies who have recognized the opportunity in digital audio and podcasting, it isn’t surprising that these pivots are happening. If anything, it would be weird and shocking if everyone made the correct maneuvers every time. It would be depressing if no one was willing to admit some things weren’t working.

    https://medium.com/audio-insurgent/the-rumors-of-podcastings-death-have-been-greatly-exaggerated-a25d4066997c

  • Finish the Year Strong to Carry Momentum Into 2019

    As entrepreneurs, we must watch the bottom line at all times. Every move we make has to bring us a return on our investment. Lately, I’ve seen a big shift in the market. The “cut through to the bottom line” mindset can only take you so far. I’ve been able to grow my business faster by focusing on the impact rather than the income. Don’t get me wrong. I charge for my services, and I’m not running a non-profit, but income is not my main focus.

    I recently helped a client create a framework in his business that gave him a sense of purpose. He was ready to sell all his assets and move to an island with his wife and kids because his idea of success was being met by his expectations in his business. I helped him see that he simply needed to focus less on the transactions and more on the transcendence his business could provide. He owns multiple businesses, so it took him some time to figure out how he could help his clients have a better experience rather than treating them as singular transactions.

    https://www.entrepreneur.com/article/319535

Photo by Janusz Maniak on Unsplash

News You Can Use: 5/30/2018

  • Why We Gave Up a Star Employee to a Top Customer, and Why You Should, Too

    For us, encouraging our former COO to take on a major role at a customer company has accomplished just that. “Close business relationships are more important than ever, and my moving from intive-FDV to DropCar has, if anything, made our relationship stronger,” said Leandro Larroulet, who is now that company’s CIO. “Because I still work with the same team in the same office at intive-FDV, we can all leverage our established relationships to easily communicate based on an underlying trust from years working together.”

    Even if the employee who makes the move doesn’t stay in the same office, the two companies involved can still build a similar level of trust and provide exceptional customer experience. Though most of our clients are based in other countries, we continue to be able to cement relationships by making communication a matter of culture and habit. The same practices apply to the case of an employee leaving to work with a customer.

    https://www.entrepreneur.com/article/313637

  • Is Remote Work Taking a Psychological Toll on Your External Workers? Researchers Say Yes.

    Concerns about remote work are why a country like France has passed a “right to disconnect” provision to keep work at work. And while a similar provision was recently introduced in New York, it may be a long time before other cities — let alone the nation — embrace this kind of thinking.

    So, where does this leave employers in the United States? Companies can’t just tell their employees “We know what’s best for you,” and revoke remote work policies. That could upset employees by removing flexibility, while also decreasing productivity.

    The best compromise may be to add flexible policies, rather than remove them. To avoid the issues of isolation, companies can require employees to work in-office two or three times per month or per quarter.

    https://www.entrepreneur.com/article/313496

  • Has our ability to create intelligence outpaced our wisdom?
  • Report: Demand for these skills will rise dramatically by 2030
    1. Demand for technological skills, both basic digital and advanced tech, will rise by 55%
    2. Demand for social and emotional skills, such as leadership and managing others, will rise by 24%
    3. Demand for basic cognitive skills, which include basic data input and processing, will decline by 15%
    4. Demand for physical and manual skills, which include general equipment operation, will decline by 14%

    https://www.fastcompany.com/40577234/report-demand-for-these-skills-will-rise-dramatically-by-2030

  • What’s the Secret to Becoming a Leader? Stop Being a Boss.

    Having trouble delegating? You’ll never get far in your role as a leader if you hoard the major responsibilities for yourself. Imagine you’re jogging along a path at your local park: Not only will you stumble and potentially fall if you’re carrying a lot of luggage, but you also won’t move very efficiently. Instead, evaluate which responsibilities you should continue to shoulder, and delegate the rest to other team members.

    Transitioning from being an ear-to-the-ground manager to an effective leader isn’t possible if you can’t tell others what to do and then allow them to finish the job their way. To help you feel more comfortable doing that, try providing context to your team members about how their role fits into the big picture. Remember that teammates may not take the routes you would to achieve results — and that that’s OK. If they make missteps, be a leader they can come to for suggestions rather than reprimands. Not only will you get more done, but your employees will get a boost of self-esteem and empowerment.

    https://www.entrepreneur.com/article/313388

Photo by Steve Halama on Unsplash