IBM Empower 2015: The Evolution of Supplier Engagement General Session The Empower event took place last week, I have been scanning the web to see if any video was released:
The recent CPO study from the IBM Institute for Business Value highlights the changing relationship between the enterprise and their suppliers. The procurement organization and its internal stakeholders are the conduit to innovation and value held within the supply chain. Unlocking that potential is key to driving the next wave of transformation and evolution. Join us in the Empower general session to hear the debate about what’s next for procurement and learn from your peers on what they are doing to release the value from their supply base.
Why businesses should combine NPS with analytics
Alec Gardner, general manager ANZ, Teradata, says, “Businesses should be using data analytics in conjunction with NPS to enhance customer satisfaction, and in many cases, even help predict NPS.” “Doing this lets companies use data analytics to proactively seek customer sentiment using channels such as social media well ahead of the customer’s intention to contact the company,” Gardner says. ”Discovery analytics from big data sources lets companies gain new insights about competitors as well as their own products or services.”
What to Ask, and Not Ask, Your Cloud Hosting Provider
Don’t Ask: What is the provider’s availability record? This may seem like a very important question, and it is. However, it should be noted that if you’re researching a reputable hosting provider, many of the organizations that report on downtime don’t look at the clients of the provider, but only at the provider’s website. This can create false positive or negative results, since it isn’t a customer production environment.
I read this Fast Company article this morning and thought it would be good to share (I think this will sound very familiar to something happening in July):
THE MESSY BUSINESS OF REINVENTING HAPPINESS
It is a tale of corporate politics, personal feuds, and turf wars. But it also the story of a success, even though the project didn’t fully deliver on its massive ambitions. This is what happens when a huge corporation tries to reinvent itself. This is what you have to do when you better make it work.
Truthfully – this guy is a little creepy, but he provides a solid advice.
Top New York real estate broker Fredrik Eklund explains the importance of entering every negotiation with a gameplan. Start by establishing both a ceiling and a floor. This will help you know when to strike a deal or walk away. Also, Eklund discusses how time can kill any negotiation yet any savvy negotiator knows how to harness tension and anticipation to his or her advantage.
Though 73% marketers take email marketing as a key enabler of products and services but majority is concerned about success rate. One of the prime reasons of failure is ‘ill-planned content.’ You need to design a dedicated content strategy for emails, newsletters, and other direct communications with prospects. Content strategy should address What, Why, Where, How, How much, How Often, and Whom. Decide what type of content will be used, in what quantity, and through which medium. In addition, keep “mobile factor” in mind as 68% marketers agree that a responsive design is a key factor in decisions regarding landing page or email template.
Master the Concept of Leverage to Get What You Want in Business and Life
Leverage is all about understanding what another party desires and figuring out what you need to fulfill it, then using your position to gain an outcome in your favor. It is important to note, however, that leverage can be used both for good and for bad. Bad leverage results in one person winning and the others losing — typically a consequence of working with bad people — whereas in good leverage situations, all parties can benefit from the outcome of the transaction or deal.
Keep emails to 300 words of less for better responses:
Concision matters more than almost anything in an email if you aren’t sure it will be read. Even in the case with people you know it can matter. When you want something, keep it brief! Most people can handle a 300 word message that gets right to the point. I’ve yet to meet anyone who prefers longer, detailed emails they didn’t explicitly request or who would rather read longer, flowery sentences over those that get right to the point. You can be short and sweet, after all.
Some of you might remember the story that I told a few years ago about the band Van Halen and the brown M&M (and how it applies to contracting). Here is a short version: http://www.entrepreneur.com/article/232420
Margaret Neale explains why getting more of what you want in any negotiation usually means thinking about about what your counterpart wants first. Neale is the Adams distinguished professor of management at Stanford Graduate School of Business, where her research focuses on negotiation and team performance.
How millennial stack up to the generations before them:
But the financial outlook is also bleaker than their 1980s counterparts: The are much more likely to live with a parent, be unemployed (though they are more likely to have a postsecondary degree), and have lower salaries than any of the previously surveyed generations.
Staying motivated when you are the boss:
1. Read Daily (read books that inspire you)
2. Write down your goals frequently
3. Work On One Task Related to Your “Big Goal” Daily
4. Create a bucket lists of tasks (not a task list, but stuff you need to get to eventually)
5. The 5 minute rule (find something you can knock out in 5 minutes to make you feed accomplished)
6. Work in intervals (no more than 90 minute blocks)http://theselfemployed.com/office/6-ways-to-stay-motivated-when-youre-the-boss/
Multiply your time today to get done tomorrow:
You multiply your time by giving yourself the emotional permission to spend time on things today that create more time tomorrow.You don’t just think, “what are the most important things I have to get done today or this week?” Instead, you ask the question, “what are the things that I could do today that would free up more time tomorrow?”
Building better one-on-one sessions: https://popforms.com/30-minutes-one-on-one/Sample questions:
When was the last time you felt really challenged at work?
Who is your favorite coworker and why?
What did you want to be when you grew up?
Tell me about your greatest accomplishment while working here.
Is there anything you need in order to perform your job better?
What parts of the business would you like to be more involved in or learn about?
What’s the most fun you’ve had while working here?