- Former Facebook exec says social media is ripping apart society
Palihapitiya’s criticisms were aimed not only at Facebook, but the wider online ecosystem. “The short-term, dopamine-driven feedback loops we’ve created are destroying how society works,” he said, referring to online interactions driven by “hearts, likes, thumbs-up.” “No civil discourse, no cooperation; misinformation, mistruth. And it’s not an American problem — this is not about Russians ads. This is a global problem.”
He went on to describe an incident in India where hoax messages about kidnappings shared on WhatsApp led to the lynching of seven innocent people. “That’s what we’re dealing with,” said Palihapitiya. “And imagine taking that to the extreme, where bad actors can now manipulate large swathes of people to do anything you want. It’s just a really, really bad state of affairs.” He says he tries to use Facebook as little as possible, and that his children “aren’t allowed to use that shit.” He later adds, though, that he believes the company “overwhelmingly does good in the world.”
- The Services Procurement Machine is Broken — Here’s Why You Should Trade it in for a New Approach
Engagements measured on cost and milestones alone fail to secure the best value for the business, as quality and innovation are often the first casualties to such an approach. What’s more, the structure of the machine has forced procurement to accept increased supplier rationalization and a narrow preference for larger services providers. Stuck working with big, “safe” firms, businesses have lost access to the high-performing talent and innovative solutions smaller firms can offer.
But let’s not get all touchy-feely here: no gently swung process automation hammer is going to shatter an old system. What’s needed to creating lasting improvement is a root cause analysis of why the machine broke in the first place.
Second, the machine’s focus on cost and risk avoidance has led to increased supplier rationalization. This can be great for MRO, but the same strategy for safety supplies or lightbulbs is not necessarily the right one to tap specialized creative or strategic talent. The result is small and medium-sized suppliers that have the expertise and connections to drive greater success on a localized basis in a global world end up getting locked out of the process.
- How Will the Web Look Without Net Neutrality? We Travel Into the Future to Find Out
- How A Flexible Work Culture Works For Everyone
Reduce the barriers to attracting top talent: Work-life balance ranks as the number one career goal for all three major generations — baby boomers, Generation X and millennials — according to our research with Intel. Offering flexible work arrangements can help remove geographical barriers, ensuring that you can hire and retain the best candidates, regardless of location or other barriers. (I recently wrote more on generational workplace values.)
Benefit the planet: Flexible work practices also help businesses to conserve natural resources and energy. With fewer people in the office and on the road, you’re helping reduce transportation-related pollution and can maximize office space usage. An internal Dell study in 2015 revealed that its Connected Workplace program in the United States alone helped reduce an estimate 25 million kWh of energy. Gallup data suggests that the U.S. workforce avoids 2.7 billion round-trips per year by telecommuting — a reduction of 30 million metric tons CO2e per year.
- Estonia, the Digital Republic
Today, citizens can vote from their laptops and challenge parking tickets from home. They do so through the “once only” policy, which dictates that no single piece of information should be entered twice. Instead of having to “prepare” a loan application, applicants have their data—income, debt, savings—pulled from elsewhere in the system. There’s nothing to fill out in doctors’ waiting rooms, because physicians can access their patients’ medical histories. Estonia’s system is keyed to a chip-I.D. card that reduces typically onerous, integrative processes—such as doing taxes—to quick work. “If a couple in love would like to marry, they still have to visit the government location and express their will,” Andrus Kaarelson, a director at the Estonian Information Systems Authority, says. But, apart from transfers of physical property, such as buying a house, all bureaucratic processes can be done online.
Photo: Jaanus Jagomägi