News You Can Use: 1/8/2020


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  • The Old Internet Died And We Watched And Did Nothing

    The internet of the 2010s will be defined by social media’s role in the 2016 election, the rise of extremism, and the fallout from privacy scandals like Cambridge Analytica. But there’s another, more minor theme to the decade: the gradual dismantling and dissolution of an older internet culture.

    This purge comes in two forms: sites or services shutting down or transforming their business models. Despite the constant flurries of social startups (Vine! Snapchat! TikTok! Ello! Meerkat! Peach! Path! Yo!), when the dust was blown off the chisel, the 2010s revealed that the content you made — your photos, your writing, your texts, emails, and DMs — is almost exclusively in the hands of the biggest tech companies: Facebook, Google, Microsoft, Amazon, or Apple.

    The rest? Who knows? I hate to tell you, but there’s a good chance it’s gone forever.

    https://www.buzzfeednews.com/article/katienotopoulos/how-we-killed-the-old-internet

  • Alisha Marie, Jacques Slade, and Kati Morton on YouTube burnout

    https://www.engadget.com/2019/12/27/youtube-burnout-generation/
  • Brand warriors! Instagram gurus! Here are the most ridiculous job titles of 2019

    Jobs platform Indeed analyzed one million postings to reveal which of the weirdest terms appeared in either the title or the description of a job over 12 months. The top five (“ninja,” “rockstar,” “genius,” “hero,” and “guru”) all retained their popularity from last year.

    “Rockstar” nabbed the top spot, boasting a 31% year-over-year increase and a whopping 209% lift since the company started ranking in 2015. “Genius” had a 26% year-over-year lift but rose 416% over the four years. The news was not so positive for ninjas or gurus whose popularity declined by 9% and 15% respectively.

    According to Indeed’s analysis, wacky job titles are now more prevalent outside of tech hubs like Silicon Valley. Now you’re much more likely to locate rockstars in Arkansas, geniuses in Oklahoma, and ninjas in Hawaii. Vermont takes the crown away from New York for having the largest number of hero job openings this year.

    https://www.fastcompany.com/90447348/brand-warriors-instagram-gurus-here-are-the-most-ridiculous-job-titles-of-2019

  • Here is why you should swear at work, according to science

    On a personal level, people who swear often lie less frequently, have higher levels of integrity and emotional intelligence, possess a larger vocabulary and are linked with having higher IQs. Cursing conveys feelings and opinions not captured by everyday language so people are able to glean more about the other party from conversations and end up making stronger connections leading to greater trust. Choosing the appropriate kind of word (mild or strong) demonstrates that you understand the mentality of the person that you’re speaking to so they’re more inclined to believe you.

    In the workplace, cursing can actually help you get ahead. Research indicates cursing increases the effectiveness and persuasiveness of an argument. The most cohesive and productive teams in sectors like manufacturing and IT joke with each other using lots of profanity and trust each other more for it. For sales, swearing can translate into more wins when both sides do it, 18% more to be exact, based on analysis from Gong of more than 73,000 of its sales calls.

    https://www.fastcompany.com/90442773/here-is-why-you-should-swear-at-work-according-to-science

News You Can Use: 12/30/2019


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  • Google Culture War Escalates as Era of Transparency Wanes

    The extent of Google’s employee rebellion is hard to measure—the company has tried to portray it as the work of a handful of malcontents from the company’s junior ranks. Nor are the company’s message boards unilaterally supportive of revolt. “We want to focus on our jobs when we come into the workplace rather than deal with a new cycle of outrage every few days or vote on petitions for or against Google’s latest project,” wrote one employee on an internal message board viewed by Bloomberg News.

    Still, the company seems stuck in a cycle of escalation. Walker’s internal critics say his Nov. 14 email is part of a broader erosion of one of Google’s most distinctive traits—its extreme internal transparency. The fight also illustrates the lack of trust between Google’s leadership and some of its employees, according to interviews with over a dozen current and former employees, as well as internal messages shared with Bloomberg News on the condition it not publish the names of employees who participated.

    https://www.bloomberg.com/news/articles/2019-12-13/google-culture-war-escalates-as-era-of-transparency-wanes

  • Is Facebook dead to Gen Z?

    Edison Research’s Infinite Dial study from early 2019 showed that 62% of U.S. 12–34 year-olds are Facebook users, down from 67% in 2018 and 79% in 2017. This decrease is particularly notable as 35–54 and 55+ age group usage has been constant or even increased.

    There are many theories behind Facebook’s fall from grace among millennials and Gen Zers — an influx of older users that change the dynamics of the platform, competition from more mobile and visual-friendly platforms like Instagram and Snapchat, and the company’s privacy scandals are just a few.

    https://techcrunch.com/2019/12/12/is-facebook-dead-to-gen-z/

  • You’re Being Watched Right Now
  • She Argued Facebook Is a Monopoly. To Her Surprise, People Listened.

    Ms. Srinivasan spent a few months in cafes around her Connecticut home reading economic history, and mulling over her own misgivings about the evolution of the digital advertising market. One mystery nagged at her, she said: How could a company with Facebook Inc. FB -1.34% ’s checkered privacy record have obtained so much of its users’ personal data?

    Her conclusion was that rather than raising prices like an old-school monopolist, Facebook harmed consumers by charging them ever-increasing amounts of personal data to use its platform. Eventually she emailed an unsolicited article to the Berkeley Business Law Journal, which published it this year under the title, “The Antitrust Case Against Facebook.”

    Her argument has had unexpected resonance. In the past year Ms. Srinivasan has presented at the American Antitrust Institute’s annual conference and appeared at a private gathering of state attorneys general investigating Facebook. Now based in northern California, she is presenting her work at an international antitrust conference in Brussels this week.

    https://www.wsj.com/articles/yale-law-grads-hipster-antitrust-argument-against-facebook-findsmainstream-support-11575987274

  • Business Class Flying Is Under Attack

    One aim of the Green Deal is to make the price of transport “reflect the impact it has on the environment.” Accordingly, Europe will review aviation’s tax exemptions — kerosene isn’t taxed — and consider cutting the free allowances allocated to airlines under Europe’s emissions trading system.

    The airlines think they’re being unfairly maligned. They contribute about 2% of global emissions, a fraction of what cars and trucks produce. But unlike road transport, the aviation industry doesn’t have a convincing plan to decarbonize. Europe’s airlines are spending 170 billion euros ($189 billion) on new fuel-efficient aircraft, but these will still spew out carbon. Synthetic fuels are expensive and battery limitations mean emission-free commercial flights are years away.

    Aviation is typical of the trade-offs we’ll have to make to get to net-zero emissions. So far we’ve only done the easy stuff that doesn’t force people to give up much or pay more for cheap products and services. The airlines are lobbying for better air traffic management in Europe’s crowded skies, which would cut the amount of fuel used. But there’s only a certain amount of carbon we can keep emitting before things go from bad to catastrophic.

    https://www.washingtonpost.com/business/energy/business-class-flying-is-under-attack/2019/12/13/c563ae08-1d80-11ea-977a-15a6710ed6da_story.html

News You Can Use: 12/23/2019


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  • Survival of the Richest

    This “out of sight, out of mind” externalization of poverty and poison doesn’t go away just because we’ve covered our eyes with VR goggles and immersed ourselves in an alternate reality. If anything, the longer we ignore the social, economic, and environmental repercussions, the more of a problem they become. This, in turn, motivates even more withdrawal, more isolationism and apocalyptic fantasy — and more desperately concocted technologies and business plans. The cycle feeds itself.

    The more committed we are to this view of the world, the more we come to see human beings as the problem and technology as the solution. The very essence of what it means to be human is treated less as a feature than bug. No matter their embedded biases, technologies are declared neutral. Any bad behaviors they induce in us are just a reflection of our own corrupted core. It’s as if some innate human savagery is to blame for our troubles. Just as the inefficiency of a local taxi market can be “solved” with an app that bankrupts human drivers, the vexing inconsistencies of the human psyche can be corrected with a digital or genetic upgrade.

    https://onezero.medium.com/survival-of-the-richest-9ef6cddd0cc1

  • What detoxifies a negative work environment?
  • How Sears Lost the American Shopper

    Alan Lacy: If there’s a significant strategic failure on the part of Sears over quite a long period of time, it was the inability to get off mall with a viable, important retail format.

    In my era, we tried the Sears Grand format, basically a big-box store that was right across the highway from Walmart, Target, Home Depot and Lowe’s. Those first few stores that we did, they were doing $45 million and our mall-based stores were doing $25 million in annual sales.

    We couldn’t build enough stores to really catch up to what was happening at that point with 1,000 new competitive outlets being opened every year by Home Depot, Lowe’s, et cetera.

    https://www.wsj.com/articles/how-sears-lost-the-american-shopper-11552647601?mod=e2tw

  • The Secret to Writing Emails with Military Precision

    A CTA, or call-to-action, is the last bit of an email where you encourage your reader to do something: shop now, learn more, sign up, etc. Sometimes, the CTA is a button, but it doesn’t have to be. It does have to be concise, attention-grabbing and easy to understand. For marketers, CTAs are non-negotiable because they help businesses get more customers.

    In our everyday emails, this device can be just as useful for accomplishing the purpose of our message. Be it organizing a meeting, requesting feedback or assigning a project, a concise, final reminder of what we’re after can improve the utility of any email. In fact, it’s so important that I tend to start my emails with CTAs and work backwards.

    To make your CTAs pop, separate them from the body of the text and play around with bold text and colors. If you have several action items, separate them with bullet points, and try to limit your action items to two per email. Another helpful practice: If you’re addressing multiple recipients, use “@” to assign action items to different people, e.g. “@Pam: review slides and send feedback by Tuesday EOD.” That way, there’s no ambiguity about what’s expected from whom.

    https://www.entrepreneur.com/article/343044

News You Can Use: 12/18/2019


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  • Administrative assistant jobs helped propel many women into the middle class. Now they’re disappearing.

    The United States has shed more than 2.1 million administrative and office support jobs since 2000, Labor Department data shows, eroding what for decades had been a reliable path to the middle class for women without college degrees.

    The job losses affecting administrative assistants, bookkeepers, clerks, data entry specialists, executive assistants and secretaries have largely continued even as the economy recovered from the Great Recession, suggesting these jobs aren’t coming back.

    https://www.washingtonpost.com/business/economy/administrative-assistant-jobs-helped-propel-many-women-into-the-middle-class-now-theyre-disappearing/2019/12/04/75686efe-f6a0-11e9-a285-882a8e386a96_story.html

  • Tech recruiters were once welcomed on campus. Now they face protests

    At universities across the country, including Harvard, Stanford, UC Berkeley, Georgia Tech, Duke, Carnegie Mellon and Brown, students have staged protests at recruiting events and demonstrated against tech companies that do business with ICE or U.S. Customs and Border Protection, including Microsoft, Palantir and Salesforce. They have called out Amazon for marketing its facial-recognition technology to immigration authorities and hosting Palantir on the Amazon Web Services cloud.

    Some 3,000 students from 30 schools signed a document pledging they would not work at Palantir until it severs its contracts with ICE; roughly 800 people signed a petition calling on the dean of UC Berkeley’s Electrical Engineering and Computer Sciences department to drop its partnership with Palantir.

    It’s not clear whether these tactics are having a significant impact on recruitment.

    https://www.latimes.com/business/technology/story/2019-12-07/students-protest-tech-companies-ice-contracts

  • What skills will set you apart in the age of automation?
  • 6 lies you probably tell yourself about giving feedback at work

    You only need to begin documenting notes for legal purposes if you’ve given the person much face-to-face feedback for several months, and they show no sign of improvement. In my research as a performance coach, I’ve learned 95% of employees can (and will) improve any skill with your honest, frequent coaching. Just talk to people! Be open, be honest, and give them helpful examples and ideas. When they realize you’re on their side, they’ll ask for more feedback. Have confidence in yourself. If you provide feedback to everyone all the time, it will be much easier to prepare written documentation that you might need later.

    https://www.fastcompany.com/90436990/6-lies-about-feedback-that-you-need-to-stop-believing

  • How to Insult Your Enemies More Effectively

    The more creative you’re getting, the easier you can slip up. Years ago, I wrote a bad blog post, and commenters were roasting it. I retorted that they were misreading it. I didn’t want to tell them “learn to read” because it didn’t quite fit. So I came up with “Learn to parse.” That, of course, is lame as hell, something that kid from the “you frickin fricks!” video would say.

    I’d just made things much worse for myself. If your insults become illegible, overwrought, or sloppy, you’ll lose. And that’s not the only way you can self-own here.

    https://lifehacker.com/how-to-insult-your-enemies-more-effectively-1839501124

News You Can Use: 12/11/2019


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  • The protests at Google are about free expression, not money

    Transparency is at the heart of the recent employee controversy. “I was put on administrative leave, without warning. My account was deactivated while I was working,” Laurence Berland told fellow workers at Friday’s demonstration. He claims that he was grilled for two and a half hours by Google executives–not allowed to take notes or even use the restroom–and that he was never given a clear explanation for his offense. “I had to find out from the press,” he told the crowd, referring to the Bloomberg article.

    The only documents he claims he accessed were appointment calendars of Google executives–calendars that are open for any full-time employees to peruse. The motivation, he says, was to see if management was meeting to discuss ways to monitor activist workers like him.

    Google employee organizing has always centered around ethical issues like the company’s cooperation with the federal government or its treatment of women, minorities, and contractors. It’s not been about money–at least not for the employees themselves.

    https://www.fastcompany.com/90435484/the-protests-at-google-are-about-free-expression-not-money

  • On Momternships: Do Working Moms Really Need to Start From Scratch?

    Returnship programs aren’t, strictly speaking, new. Goldman Sachs launched the first returnship initiative a little more than a decade ago; since then, 50-plus companies have opened their doors, including IBM, Johnson & Johnson and United Technologies. In April, Apple offered a 17-week return-to-work program for professionals who both took time away from work and have more than five years of professional experience. These programs are typically open to people who have left their industries for two or more years and last for a limited period — usually between eight weeks and six months — and are designed to provide networking and mentoring opportunities, help returnees refresh their professional skill set and give the company a chance to gauge whether the returnee is a long-term fit.

    However, these programs are not without their flaws. While some returnships are paid, many are not. Others require the returnee to pay for their participation. Hiring, too, can vary widely. While Ford’s returnship program hired 98 percent of its enrollees, Goldman Sachs only accepted 1.9 percent. Both are on extreme and opposing ends of the hiring spectrum; research indicates that most programs hiring between 50-100 percent of their participants.

    https://www.entrepreneur.com/article/342348

  • Before you write an open letter, make sure it meets this criteria
  • How to manage teams when you’re not the subject matter expert
    ADMIT YOU’RE STILL LEARNING

    When I first became a product manager, I was supervising an engineering team. It became clear pretty quickly that I didn’t understand the complexities and constraints team members were facing. And because no one was going to teach me how to do my job correctly (and they shouldn’t have to), I realized I had to be proactive in learning about the challenges.

    UNDERSTAND THE CONTEXT OF PAST FAILURES

    To right the wrongs in the department, I needed more context around the team’s past efforts. I needed to examine what succeeded and what failed and assessed it against the current landscape before proposing any ideas. For the team to take me seriously, I knew that I had to demonstrate knowledge and awareness around the broader circumstances.

    MEET WITH TEAM MEMBERS INDIVIDUALLY

    Meet with everyone on the team individually, and ask them what’s going well or poorly. Pose questions that hit on the elements of a SWOT analysis: strengths, weaknesses, opportunities, and threats. This will help you spot problems, find the high-impact small wins, and determine any longer-term projects and issues.

    In that vein, set one-on-one meetings to build trust with people in other departments. A lack of expertise can be an advantage in terms of learning how the rest of the organization views your team—you can play the role of student and demonstrate you care about others’ perspectives and how your team’s work relates to theirs.

    https://www.fastcompany.com/90434738/how-to-manage-teams-when-youre-not-the-subject-matter-expert