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News You Can Use: 10/9/2019


Photo by Anton Darius | @theSollers on Unsplash

  • Jenny Odell on why we need to learn to do nothing: ‘It’s a reminder that you’re alive’

    Many commentators have zeroed in on our relationship with technology as the source of the problem: Newport advocates a 30-day “digital declutter”, while others suggest using apps to monitor or restrict screen time. But Odell sees that approach as too limited, not only inadequately isolating tech as the cause but also framing it as the answer. Her proposal is that we train ourselves to assume a different perspective, one that allows us to see familiar things in a new way and in the process find momentary relief.

    “When I try to articulate it, it sounds really abstract, but I think it’s actually very practical,” Odell says. “If you think about your mindset when you go to a place you’ve never been, especially on vacation, the way that you look at things is quite different than how you would normally look at things while on your way to work. A lot of what I’m describing is trying to apply that same mindset to things that you’ve seen many times – you will always be surprised.”

    https://www.theguardian.com/lifeandstyle/2019/sep/27/jenny-odell-on-why-we-need-to-learn-to-do-nothing-its-a-reminder-that-youre-alive

  • Blockchain simplified: How it eliminates the middleman
  • Willingness to learn is number one skill when hiring says IBM chief

    In an interview with Bloomberg TV, she talked about what she looks for when recruiting. ‘’The number one thing we hire for is now is propensity to learn. It doesn’t matter about age. If you think about tech, the half life of a skill is less than five years. If I hire you with a skill today, it’s not going to matter in a very short period of time. I want you to be curious and want to learn’’.

    IBM has invested heavily in training and education, and Rometty says 8 out of 10 employees are equipped with the skills needed for the future. ‘’It starts with telling people – be transparent. Will your skill be in demand in the future? Is it abundant or scarce?’’

    http://hrmasia.com/willingness-to-learn-is-number-one-skill-when-hiring-says-ibm-chief/

  • Can Bullet Journaling Save You?

    Basically, you take a journal, number the pages, and create an index so you can find everything. From there, you can list tasks, write diary entries, and build out a minimalist calendar. Like CrossFit, Paleo, and other hyper-efficient communities, Bullet Journaling—or BuJo, as it is known online—has developed its own vocabulary. Participants identify as Bullet Journalists. There’s a daily log, a monthly log, and something called a future log. There are symbols for notes, events, and tasks, and additional symbols to indicate when a task has been completed, scheduled, moved to another section, or deemed irrelevant. (The method takes its name from the bullet point, as well as the word’s suggestion of speed.) There are collections of related material, like languages you’ve failed to learn or miles you haven’t run. There are trackers for anything you feel compelled to track: sleep, workouts, mood, alcohol. Each day, you practice “rapid logging.” Each month, you review everything you wrote down and move only what is meaningful to the next monthly spread, in a spine-straightening process called migration.

    https://www.newyorker.com/culture/culture-desk/can-bullet-journaling-save-you

Posted on

Supplier Report: 10/4/2019


Photo by chuttersnap on Unsplash

September was the month of the failed CEO. Adam Neumann of WeWork has stepped down. Mark Hurd is out on sick leave. Devin Wenig of eBay quit. And Herbert Diess if Volkswagen is under investigation for fraud.

What is the takeaway? Nobody is perfect. And – the time of the unicorns is coming to a close (thankfully). A business has to have a profitable model and if they don’t… heads are going to roll.

With SoftBank coming under more scrutiny for these runaway business valuations, it will be interesting to see what the future holds for the darlings of Silicon Valley.

Acquisitions/Investments

  • Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service

    As Facebook prepares to launch its new cryptocurrency Libra in 2020, it’s putting the pieces in place to help it run. In one of the latest developments, it has acquired Servicefriend, a startup that built bots — chat clients for messaging apps based on artificial intelligence — to help customer service teams, TechCrunch has confirmed.

    Although Facebook isn’t specifying what they will be working on, the most obvious area will be in building a bot — or more likely, a network of bots — for the customer service layer for the Calibra digital wallet that Facebook is developing.

    Facebook’s plan is to build a range of financial services for people to use Calibra to pay out and receive Libra — for example, to send money to contacts, pay bills, top up their phones, buy things and more.

    https://techcrunch.com/2019/09/21/facebook-servicefriend/

Artificial Intelligence

  • Ex-Google worker fears ‘killer robots’ could cause mass atrocities

    Nolan, who has joined the Campaign to Stop Killer Robots and has briefed UN diplomats in New York and Geneva over the dangers posed by autonomous weapons, said: “The likelihood of a disaster is in proportion to how many of these machines will be in a particular area at once. What you are looking at are possible atrocities and unlawful killings even under laws of warfare, especially if hundreds or thousands of these machines are deployed.

    “There could be large-scale accidents because these things will start to behave in unexpected ways. Which is why any advanced weapons systems should be subject to meaningful human control, otherwise they have to be banned because they are far too unpredictable and dangerous.”

    https://www.theguardian.com/technology/2019/sep/15/ex-google-worker-fears-killer-robots-cause-mass-atrocities

  • Microsoft launches its AI presentation coach for PowerPoint

    The new PowerPoint Presentation Coach aims to take the hassle out of practicing. In its current version, the tool looks at three things: pace, slide reading and word choice. Pace is pretty self-explanatory and looks at how fast or slow somebody is speaking. The “slide reading” feature detects when you are simply reading the words from your slides word for word. Nobody wants to sit through that kind of presentation. The “word choice” tool doesn’t just detect how often you say “um,” “ah,” “actually” or “basically,” it also gives you feedback when you are using culturally insensitive phrases like “you guys” or “best man for the job.”

    https://techcrunch.com/2019/09/25/microsoft-launches-its-ai-presentation-coach-for-powerpoint/

Cloud

  • Oracle reportedly funding anti-Amazon lobbying group

    Oracle Vice President Kenneth Glueck, who runs the company’s lobbying efforts out of an office in Washington, D.C., confirmed to the Wall Street Journal that Oracle has backed Free and Fair Markets. Oracle declined to comment on the report to CRN.

    Glueck has been the chief architect of Oracle’s strategy to lobby the U.S. government against AWS winning the entirety of the looming JEDI contract—the centerpiece of the military’s potentially $10 billion cloud transformation initiative from which Oracle has been knocked out of contention. Only AWS and Microsoft remain on a short-list, but delivery of the Joint Enterprise Defense Infrastructure award has been delayed because of political factors.

    https://www.crn.com.au/news/oracle-reportedly-funding-anti-amazon-lobbying-group-531322
    Reminder: Oracle did the same thing against Google in Europe

  • Oracle speaking with Google’s antitrust investigators

    The House Judiciary Committee has asked for information from dozens of companies potentially harmed by anti-competitive actions of the tech giants. The committee will issue subpoenas based on how many voluntarily answer the requests.

    Oracle and Google have a long-standing legal battle over whether Google infringed on Oracle’s Java copyright to make the Android OS. The Supreme Court is currently deciding whether to take up a Google appeal to the suit.

    https://seekingalpha.com/news/3502058-oracle-speaking-googles-antitrust-investigators

Security/Privacy

  • DoorDash confirms data breach affected 4.9 million customers, workers and merchants

    The breach happened on May 4, the company said, but added that customers who joined after April 5, 2018 are not affected by the breach.

    It’s not clear why it took almost five months for DoorDash to detect the breach.

    DoorDash spokesperson Mattie Magdovitz blamed the breach on “a third-party service provider,” but the third-party was not named. “We immediately launched an investigation and outside security experts were engaged to assess what occurred,” she said.

    https://techcrunch.com/2019/09/26/doordash-data-breach/

  • Facebook’s Suspension of ‘Tens of Thousands’ of Apps Reveals Wider Privacy Issues

    The social network said in a blog post that an investigation it began in March 2018 — following revelations that Cambridge Analytica, a British consultancy, had retrieved and used people’s Facebook information without their permission — had resulted in the suspension of “tens of thousands” of apps that were associated with about 400 developers. That was far bigger than the last number that Facebook had disclosed, of 400 app suspensions in August 2018.

    https://news.yahoo.com/facebooks-suspension-tens-thousands-apps-140153504.html?.tsrc=daily_mail&uh_test=2_11

Other

  • CEO of WeWork, Which Has Lost an Unfathomable Amount of Money, Is Stepping Down

    Adam Neumann, the eccentric co-founder of WeWork, is stepping down as CEO after a torrent of news cycles that read like pulp fiction, the New York Times reported. The Times reports that pressure came from investors and board members, and Neumann will stay on as the nonexecutive chairman of WeWork’s parent, the We Company.

    In a press release, Neumann said “While our business has never been stronger, in recent weeks, the scrutiny directed toward me has become a significant distraction, and I have decided that it is in the best interest of the company to step down as chief executive.”

    https://www.vice.com/en_us/article/ne8dbw/ceo-of-wework-which-has-lost-an-unfathomable-amount-of-money-is-stepping-down

    The Week the C.E.O.s Got Smacked

    Adam Neumann stepped down as chief executive of WeWork after a botched attempt to take the company public. Devin Wenig left his role as chief of eBay after the company’s board grew impatient with poor performance. And Herbert Diess, the chief executive of Volkswagen, was charged with stock market manipulation and misleading investors. Mr. Diess remains in his job, but all week, smartphone push alerts seemed to ping with the news of executive heads rolling.

    Those three executives joined the recently departed chiefs of Juul, Nissan, comScore and HSBC as reminders that at the end of the trading day, corporate chieftains are there to make shareholders money.

    https://www.nytimes.com/2019/09/28/business/wework-juul-ebay-ceo.html

  • Poll: Two-thirds of Americans want to break up companies like Amazon and Google

    Across political party identification, Americans are pretty consistent about breaking up Big Tech. The poll shows that on the more extreme ends of both the left and the right, there is more enthusiasm on the matter.

    Forty-two percent of Americans who consider themselves very liberal and 40 percent of those who say they’re very conservative strongly support breaking up tech companies to foster competition, while about 30 percent of those who identify as liberal or conservative say the same. (Moderates and people unsure of their political affiliation showed the lowest support). On breaking up for content, 56 percent of people who say they’re very liberal and 47 percent of people who say they’re very conservative back breaking up Big Tech.

    https://www.vox.com/policy-and-politics/2019/9/18/20870938/break-up-big-tech-google-facebook-amazon-poll

Posted on

News You Can Use: 10/2/2019


Photo by Brooke Lark on Unsplash

  • Team Productivity: Striking a Balance Between Being a Boss and Friend

    “All strong relationships are built on honesty,” writes Tamara Luzajic for Humanity. “And just like a good friend would tell you when you are doing something wrong no matter how much it hurts, a good manager will use open communication to help employees become better at what they do.”

    “Honesty is one of the best principles you can use to establish a healthy balance between caring your employees and leading them professionally,” adds Luzajic. “The closer you get to someone on a personal level, the harder it becomes to give them honest feedback as employees.”

    Additionally, build trust with each of your employees. For example, grant them autonomy and flexible schedules. Trust in your employee builds resilience — shows you rely on them enough to work where, when, and however they prefer. As a result, this will create a more positive and productive culture.

    And, if someone needs to take a day off because they’re attending to a sick family member, don’t freak out on them. Give them the day off without penalizing them.

    https://www.entrepreneur.com/article/338651

  • The hackable technology that worries even a legendary con man
  • How is Meritocracy Damaging Our Economy?

    Interesting podcast about how high-achieving workers are stuck on a treadmill that they can’t get off of. If you are reading this blog, this probably hits home. Not a bad way to spend 30 minutes.

    https://beta.prx.org/stories/291960
    Thanks LJP!

  • For millennials, unlimited vacation isn’t always a perk

    But unlimited vacation policies can be a Trojan horse, particularly for young people who are newer to the workforce and less likely to take time off in the first place. On the surface, the offer seems generous, even altruistic; it implies employers trust their employees and encourage work-life balance. In practice, however, “unlimited vacation” is a misnomer. Employees often take fewer vacation days if their company has an unlimited policy, since there’s no framework for how many days they can—or should—take off.

    Managers can decline to approve time off, especially if there’s an implicit assumption that nobody can take more than two to three weeks of vacation per year. And when they leave the company, employees can’t cash out on the paid time off that they have accrued (which is required by law in a number of states). For workers in their twenties who are more likely to job hop and let vacation time go unused, that can mean foregoing a sizable chunk of cash.

    https://www.fastcompany.com/90398810/for-millennials-unlimited-vacation-isnt-always-a-perk

Posted on

Supplier Report: 9/27/2019


Photo by Vidar Nordli-Mathisen on Unsplash

The darlings of the tech world are facing the harsh embrace of reality. Both Uber and WeWork have been under fire for their valuations and other operational issues. Now leaders from other companies are commenting on their future viability.

Meanwhile many firms are clinging to the hope of artificial intelligence to improve their margins, increase their sales, and usher in a new market for customers to get excited about.

Acquisitions/Investments

  • McDonald’s Is Acquiring AI Startup Apprente

    McDonald’s is acquiring Apprente, a startup which uses artificial intelligence (AI) to understand speech in multiple languages. The technology will be used in the company’s drive-thrus and could also be used in its self-order kiosks and a mobile app. This is McDonald’s third tech deal this year.

    There is a new self-checkout shopping cart that makes grocery shopping easier. When you are shopping with a Caper cart, all you have to do is scan the item barcode and simply add it to your cart. Once you are done shopping you pay directly on the cart. Caper recently closed a $10 million Series A led by Lux Capital.

    https://www.entrepreneur.com/video/339394

  • T-Mobile’s Sprint merger is opposed by 18 state attorneys general

    In July, the Department of Justice approved T-Mobile’s $26.5 billion bid to merge with Sprint — on the condition that it sell some of its business to Dish Network. And Federal Communications Commission Chairman Ajit Pai endorsed the deal. But opposition from so many attorneys general could pose a legitimate threat.

    The state attorneys general fear the merger would hurt competition, raise prices for cell service, result in a loss of retail jobs and lower wages for the employees who remain. “The merger between T-Mobile and Sprint would severely undermine competition in the telecommunications sector, which would hurt Pennsylvanian consumers by driving up prices, limiting coverage, and diminishing quality,” Shapiro said in a statement.

    https://www.engadget.com/2019/09/18/t-mobile-sprint-pennsylvania/

Artificial Intelligence

  • Google’s quantum bet on the future of AI—and what it means for humanity

    The full reach of Google’s AI influence stretches far beyond the company’s offerings. Outside developers—at startups and big corporations alike—now use Google’s AI tools to do everything from training smart satellites to monitoring changes to the earth’s surface to rooting out abusive language on Twitter (well, it’s trying). There are now millions of devices using Google AI, and this is just the beginning. Google is on the verge of achieving what’s known as quantum supremacy. This new breed of computer will be able to crack complex equations a million or more times faster than regular ones. We are about to enter the rocket age of computing.

    https://www.fastcompany.com/90396213/google-quantum-supremacy-future-ai-humanity

  • Artificial Intelligence Confronts a ‘Reproducibility’ Crisis

    Pineau is trying to change the standards. She’s the reproducibility chair for NeurIPS, a premier artificial intelligence conference. Under her watch, the conference now asks researchers to submit a “reproducibility checklist” including items often omitted from papers, like the number of models trained before the “best” one was selected, the computing power used, and links to code and datasets. That’s a change for a field where prestige rests on leaderboards—rankings that determine whose system is the “state of the art” for a particular task—and offers great incentive to gloss over the tribulations that led to those spectacular results.

    The idea, Pineau says, is to encourage researchers to offer a road map for others to replicate their work. It’s one thing to marvel at the eloquence of a new text generator or the “superhuman” agility of a videogame-playing bot. But even the most sophisticated researchers have little sense of how they work.

    https://www.wired.com/story/artificial-intelligence-confronts-reproducibility-crisis/

Cloud

  • IBM sees Amazon and Microsoft as cloud allies, not rivals

    CEO Ginni Rometty is betting on the hybrid cloud, which lets IBM offer services on corporate customers’ cloud-based servers as well as on third-party clouds operated by the likes of Amazon and Microsoft. IBM has traditionally viewed these cloud giants as direct competitors, but it now aims to partner with them by supporting clients as they shift sensitive databases on to the cloud, regardless of which provider they use.

    After struggling to keep up in the cloud market for more than a decade, IBM has switched to a hybrid cloud strategy, cementing its future with last year’s US$34-billion acquisition of Red Hat, the Raleigh, North Carolina-based open-source software provider.

    https://techcentral.co.za/ibm-sees-amazon-and-microsoft-as-cloud-allies-not-rivals/92641/

  • Larry Ellison says Oracle will ‘write into your contract that your bill will be half’ of what you’d pay Amazon, as the database giant announces new cloud products

    Larry Ellison announced a new so-called autonomous operating system in a new initiative to challenge to Amazon Web Services, the leader in cloud computing — and took a jab at Amazon over its small role in the massive Capital One hack.

    A highlight of Ellison’s speech was the unveiling of what it touted as the world’s first autonomous operating system, that will automatically be maintained and updated and will not require manual management. This operating system is based on Linux, the free and open source operating system that’s ubiqitious in server rooms and data centers around the world.

    https://www.businessinsider.com/larry-ellison-oracle-autonomous-os-free-cloud-access-2019-9

Security/Privacy

  • The FBI Tried to Plant a Backdoor in an Encrypted Phone Network

    The FBI tried to force the owner of an encrypted phone company to put a backdoor in his devices, Motherboard has learned. The company involved is Phantom Secure, a firm that sold privacy-focused BlackBerry phones and which ended up catering heavily to the criminal market, including members of the Sinaloa drug cartel, formerly run by Joaquín “El Chapo” Guzmán.

    https://www.vice.com/en_us/article/pa73dz/fbi-tried-to-plant-backdoor-in-encrypted-phone-phantom-secure

  • Thinkful confirms data breach days after Chegg’s $80M acquisition

    Thinkful, based in Brooklyn, New York, provides education and training for developers and programmers. The company claims the vast majority of its graduates get jobs in their field of study within a half-year of finishing their program. Earlier this month, education tech giant Chegg bought Thinkful for $80 million in cash.

    But the company would not say when the breach happened — or if Chegg knew of the data breach prior to the acquisition announcement.

    https://techcrunch.com/2019/09/19/thinkful-data-breach-chegg-acquisition/

Infrastructure/Hardware

  • Google is investing $3.3B to build clean data centers in Europe

    This new investment is in addition to the $7 billion the company has invested since 2007 in the EU, but today’s announcement was focused on Google’s commitment to building data centers running on clean energy, as much as the data centers themselves.

    Of the 3 billion Euros, the company plans to spend, it will invest 600 million to expand its presence in Hamina, Finland, which he wrote “serves as a model of sustainability and energy efficiency for all of our data centers.” Further, the company already announced 18 new renewable energy deals earlier this week, which encompass a total of 1,600-megawatts in the US, South America and Europe.

    https://techcrunch.com/2019/09/20/google-is-investing-3-3b-to-build-clean-data-centers-in-europe/

  • IBM will soon launch a 53-qubit quantum computer

    IBM notes that the new 53-qubit system introduces a number of new techniques that enable the company to launch larger, more reliable systems for cloud deployments. It features more compact custom electronics for improving scaling and lower error rates, as well as a new processor design.

    The fact that IBM is now opening this Quantum Computation itself, of course, is a pretty good indication about how serious the company is about its quantum efforts. The company’s quantum program also now supports 80 partnerships with commercial clients, academic institutions and research laboratories. Some of these have started to use the available machines to work on real-world problems, though the current state of the art in quantum computing is still not quite ready for solving anything but toy problems and testing basic algorithms.

    https://techcrunch.com/2019/09/18/ibm-will-soon-launch-a-53-qubit-quantum-computer/

Other

  • Uber Vows to Fight California Legislation on Gig Economy

    The legislation, which intends to force companies to reclassify certain contract workers as employees, is considered a serious threat to Uber and Lyft, already losing billions of dollars a year combined, as their business models have relied on flexible labor and minimal worker costs.

    The bill’s passage in the state Assembly on Wednesday, after the state Senate’s passage the night before, reflects the degree to which the large Democratic majority in Sacramento has increased scrutiny of tech companies in recent years, as well as the strength of labor unions in the state.

    Given California’s size and history of creating influential business regulations, it also is the first significant step in a new paradigm for a changing workforce, fueled by people who have forgone benefits for the sake of flexibility and occasional incentives.

    https://www.wsj.com/articles/california-governor-still-in-talks-with-uber-lyft-over-gig-workers-law-11568212014
    Oracle Founder Larry Ellison Calls Uber and WeWork ‘Almost Worthless’

    Ellison argued that while Uber raises capital to spend on gaining market share from rival Lyft (LYFT), the business they secure doesn’t necessarily stay with the company. He pointed out that Uber doesn’t own its cars and doesn’t control their drivers. And he declared that “they have an app my cat could have written.”

    Ellison said losing money to gain market share is “idiotic” if customers won’t stay with the firm. “They have nothing,” he said. “No technology. And no loyalty.”

    He mocked WeWork’s assertion that it is a technology company. “WeWork rents a building from me, and breaks it up, and then rents it,” Ellison said. “They say, ‘We’re a technology company, and we want a tech multiple.’ It’s bizarre.”

    https://www.barrons.com/articles/oracles-larry-ellison-calls-uber-and-wework-almost-worthless-51568924122

  • Avaya Goes Global With IBM Cloud

    As part of the IBM deal, Avaya gains access to Watson, to help its contact center customers improve routing and automation for dealing with customer calls, McGugan says. Additionally, IBM provides important automation tools and professional services for the cloud migration.

    In addition to IBM, Avaya has partnerships with other cloud providers, with compute resources in Google Cloud, Microsoft Azure and Amazon Web Services. “My customers sometimes dictate where they want their solutions housed,” McGugan said. Some workloads span multiple clouds.

    https://www.lightreading.com/services/unified-communication/avaya-goes-global-with-ibm-cloud/d/d-id/754203

  • Amazon Will Double Chicago Headcount, Add 70K SF at Tech Hub

    Amazon plans to expand its Chicago Tech Hub and create 400 new tech jobs in fields including cloud computing, advertising, and business development. To accommodate this job creation, Amazon will expand its space at Tishman Speyer’s Franklin office tower by more than 70,000 square feet.

    In all, Amazon employs more than 11,000 across Illinois, including workers at its fulfillment centers and retail stores.

    https://www.connect.media/amazon-will-double-chicago-headcount-add-70k-sf-at-tech-hub/

Posted on

News You Can Use: 9/25/2019


Photo by Frank Busch on Unsplash

  • Hey, Jeff Bezos: I work for Amazon – and I’m protesting against your firm’s climate inaction

    Since late last year, a group of workers within Amazon have been organizing to push the company to radically reduce its carbon emissions. Yesterday, they announced a major new action: on 20 September, Amazon workers around the world will walk out of their offices to join the Global Climate Strike. So far, more than 1,000 workers have pledged to participate. The organizers have three demands. They want the company to commit to zero emissions by 2030, to have zero custom cloud computing contracts with fossil fuel companies and to spend zero dollars on funding climate-denying lobbyists and politicians.

    https://www.theguardian.com/technology/2019/sep/10/jeff-bezos-amazon-climate-strike-aecj

  • Dozens of Google employees say they were retaliated against for reporting harassment

    After the retaliation document began circulating internally in late April, Google employees continued to use internal listservs to share similar retaliation cases related to sexual harassment and discrimination. In one anonymous mailing list dedicated to discussing mental health, at least seven stories about retaliation were shared in just the past few months, according to a source.

    Since many employees are reluctant to report HR violations through official channels, they have turned to anonymous platforms like these mailing lists for communicating with their colleagues. But some unofficial platforms for candid discussions, such as a previously employee-run newsletter for sharing complaints, are now being overseen by HR, which sources say is making matters worse.

    “In general, there’s a culture at Google where people were afraid to talk to HR — and in many cases for good reason,” Liz Fong-Jones, a former Google engineer and activist on internal company issues who said she faced retaliation for her activism, told Recode.

    https://www.vox.com/recode/2019/9/9/20853647/google-employee-retaliation-harassment-me-too-exclusive

  • What Tech Leaders Really Want
  • Government Orders Google: Let Employees Speak Out

    The NLRB’s settlement comes in response to a pair of complaints about Google’s reaction to workplace dissent. The settlement orders Google to inform current employees that they are free to speak to the media—without having to ask Google higher-ups for permission—on topics such as workplace diversity and compensation, regardless of whether Google views such topics as inappropriate for the workplace.

    The settlement was approved by an agency director this week, according to a document. It is slated to go into effect after an appeals period.

    The NLRB action is the second formal reminder to Google in a week to stay within the law. Last week, Google’s YouTube unit settled an investigation into alleged violations of child-privacy law with a $170 million fine and an admonishment from regulators not to track the internet activity of children under age 13.

    https://www.wsj.com/articles/government-orders-google-let-employees-speak-out-11568284582