SourceCast: Episode 100: The Future of AI, Social Media, and the American Worker
News You Can Use: 12/13/2017
- The Internet Is Dying. Repealing Net Neutrality Hastens That Death.
You didn’t need permission for any of this stuff; some of these innovations ruined traditional industries, some fundamentally altered society, and many were legally dubious. But the internet meant you could just put it up, and if it worked, the rest of the world would quickly adopt it.
But if flexibility was the early internet’s promise, it was soon imperiled. In 2003, Tim Wu, a law professor now at Columbia Law School (he’s also a contributor to The New York Times), saw signs of impending corporate control over the growing internet. Broadband companies that were investing great sums to roll out faster and faster internet service to Americans were becoming wary of running an anything-goes network.
Some of the new uses of the internet threatened their bottom line. People were using online services as an alternative to paying for cable TV or long-distance phone service. They were connecting devices like Wi-Fi routers, which allowed them to share their connections with multiple devices. At the time, there were persistent reports of broadband companies seeking to block or otherwise frustrate these new services; in a few years, some broadband providers would begin blocking new services outright.
https://www.nytimes.com/2017/11/29/technology/internet-dying-repeal-net-neutrality.html
- China’s Tech Giants Have a Second Job: Helping Beijing Spy on Its People
Users of Tencent’s WeChat app who run large group chats say they have received automated warnings about politically sensitive content. Some political activists say their WeChat accounts have been suspended or closed for posts critical of the government.
During important political events, staffers with China’s internet regulator set up shop at Chinese content providers to catch anything that might slip through the cracks, people familiar with the operations said. The regulator, the Cyberspace Administration of China, didn’t respond to a request for comment.
Along with access to online data, China’s government wants something else from tech companies—the cloud computing prowess to sort and analyze information. China wants to crunch data from surveillance cameras, smartphones, government databases and other sources to create so-called smart cities and safe cities.
- The real reason American health care is so expensive
- Amazon is putting Alexa in the office
The first focus for Alexa for Business is conference room. AWS is working with the likes of Polycom and other video and audio conferencing providers to enable this.
In addition, AWS also worked with Microsoft to enable better support for its suite of productivity services, as well as other enterprise services likes of Concur and Splunk to bring their services to Alexa. Other partners include Capital One, WeWork and JPL.
Just as developers can build skills for Amazon Echo users, businesses can now build out Alexa skills for use within their own company. You could imagine voice access to an employee directory, Salesforce data on various clients and accounts, or company calendar information.
https://techcrunch.com/2017/11/29/amazon-is-putting-alexa-in-the-office/?ncid=rss
- Verizon to Sell Wireless Home Broadband, Challenging Cable
Verizon said Wednesday it would sell high-speed internet access in three to five cities, starting in Sacramento, Calif. The cities are all expected to be outside Verizon’s existing landline footprint in the Northeast, where it sells high-speed fiber-optic internet called Fios. The company said more details, such as its price, would be unveiled later.
The wireless giant will use fifth-generation, or 5G, technology, which is capable of delivering significantly faster internet speeds than existing 4G technology, also known as LTE. Customers will likely have to place a box in their windows that will convert Verizon’s wireless signals into Wi-Fi inside the house.
https://www.wsj.com/articles/verizon-to-sell-home-broadband-over-wireless-network-1512037801
Photo: Pana Vasquez
News You Can Use: 9/27/2017
- Some Companies Are Reinventing Job Interviews In Weird (And Possibly Illegal) Ways
Two recent examples come from the New York Times’s Corner Office series with columnist Adam Bryant. In their conversation, Don Mal, CEO of software firm Vena Solutions, tells Bryant that he asks candidates if they’d ever leave their families at Disneyland “to do something that was really important for the company.” This, Mal says, helps him understand applicants’ work ethic. Barstool CEO Erika Nardini shares that she texts candidates over the weekend to see how fast they respond. (Nardini tells Bryant that the acceptable response time, in her view, is within three hours.)
- Former Google Employees Allege Bias Against Women
One plaintiffs, Kelly Ellis, alleged that she was assigned to a lower level than her similarly qualified male counterparts when she was hired as a software engineer on the Google Photos team in 2010. In the complaint, Ms. Ellis claimed she was brought in at a level typically given to new college graduates, despite her four years of engineering experience. She asked for a promotion after learning that she had equal or better qualifications than male engineers in a higher level, and after receiving “excellent performance reviews.” She said she was denied. According to the complaint, Ms. Ellis resigned from Google around July 2014 due to “the sexist culture.”
The claims from the other two plaintiffs, Holly Pease, who managed software engineers, and Kelli Wisuri, a salesperson, follow a similar pattern where they felt their initial positions did not match their qualifications, then found it hard to catch up to male employees and move up the ladder.
- Will AI Result in Mass Unemployment or a New Middle Class?
- The Second-Class Office Workers
The contractor model offers companies lower costs, more flexibility and fewer management headaches. Workers get far less from the arrangement.
Outside workers usually aren’t surprised when they get no paid holidays, sick days, employee-sponsored health insurance, 401(k) plan or other perks routinely offered to traditional employees at the same companies.
What wounds more deeply are things taken for granted or barely considered at all by regular employees, outside workers often say. The work lives of contractors frequently feel like a series of tiny slights that reinforce their second-class status and bruise their self-worth. Even when contracting jobs are easy to get, they can vanish instantly, and turning contract assignments into a real career remains out of reach.
https://www.wsj.com/articles/the-contractors-life-overlooked-ground-down-and-stuck-1505400087
- Growing Up with Alexa (thanks JD!)
It’s a little worrisome. Leaving aside the privacy implications of kids telling an Internet-connected computer all kinds of things, we don’t know much about how this kind of interaction with artificial intelligence and automation will affect how children behave and what they think about computers. Will they become lazy because it’s so easy to ask Alexa and its peers to do and buy things? Or jerks because many of these interactions compel you to order the technology around? (Or both?)
Some of that may happen. It seems more likely, though, that as with many technologies before this, the utility of digital assistants will outweigh their drawbacks. Already they’re making an incredible amount of data and computer-aided capabilities available directly to children—even those not yet in kindergarten—for learning, playing, and communicating. With Alexa, kids can get answers to all kinds of questions (both serious and silly), hear stories, play games, control apps, and turn on the lights even if they can’t yet reach a wall switch. And this is just the beginning of the kiddie AI revolution.
https://www.technologyreview.com/s/608430/growing-up-with-alexa/
From personal experience, once the novelty has warn off, kids don’t care about them. The article’s point about kids being frustrated because the digital assistant can’t hear them is spot on. Other than to turn on a light every once in a while, my son completely ignores Echos we have in the house.
Photo: Bench Accounting
News You Can Use: 9/20/2017
- The Surprising Upsides To Getting Angry At Work
So it’s no surprise that in measured doses, anger can prove a useful performance catalyst. Of course, this requires self-control and emotional intelligence. If you can tap into the driving and energizing force that anger provides, you may be able to produce better outcomes than you would trying to suppress those feelings. But the key is to feel a moderate amount of anger (or what psychologists call “arousal”–the mental stress or pressure that motivates people to act) that leads to higher performance than just being pumped with adrenaline on the one hand or being too bored, calm, and cool-headed on the other.
Likewise, anger can help you become more aware of your values and motives, highlighting your inner compass and system of beliefs so you can realize how much you actually want something–and why. Conversely, the Zen-like ability to eliminate both anger and its sources will also extinguish any passion or desire to achieve. No wonder, then, that exceptional achievers–entrepreneurs, athletes, artists, and even scientists–are often motivated by an intense sense of dissatisfaction, frustration at their past performance, and even anger. They’re rebels with a cause, always work hard to create change.
https://www.fastcompany.com/40464734/the-surprising-upsides-to-getting-angry-at-work
Yeah… measured doses - Blockchain In The Supply Chain: Too Much Hype
In summary, blockchain is an interesting technology. But it may be the least mature of all the technologies described in this report. On the other hand, because blockchain is a back-end technology, most companies don’t need to proactively invest in exploring its value. We will know the technology is mature when people don’t even use the term “blockchain,” much as people don’t use the term TCP/IP when talking about their use of the Internet. If the technology does mature, the providers of Public Cloud supply chain solutions will be adversely impacted.
- What moral decisions should driverless cars make?
- Japan Is No Place for Single Mothers
Women in Japan tend to struggle economically following divorce. That’s because traditionally in Japan, men work, and women stay home to take care of the children. About 62 percent of women drop out of the workforce when they have their first child, according to Kingston. When couples divorce, women have often been out of the workforce for a long time. Many institutions incentivize this arrangement: Japanese corporations often give husbands whose wives stay home a bonus, and the Japanese tax system punishes couples with two incomes. When women do try to return to the workforce, they usually can only find low-paying part-time work, if they find a job at all. And women who do work earn 30 percentless than men who do. “In both the U.S. and Japan, you have a situation where women are forced to work, but if the economy doesn’t allow women to feed a family with 40 hours a week, you have a very difficult economic situation,” Ezawa said.
- Stop Calling It ‘Coaching’ When All You’re Really Doing Is Scolding Your Team
Unfortunately, when someone is “coached” they are typically being criticized. The overuse of criticism leads to a host of problems from escape and avoidance to the elimination of related, desirable behaviors. But what’s most damaging is get a dressing down for something that bothers someone but really isn’t that big a deal. If I get an earful (does it still count as an earful if the feedback is given via email?) about the content of my emails I am likely to say “okay fine, I won’t send any emails at all.” If I get blasted for using less-than-professional language on an internal message board, I am more likely to stop reading and posting altogether than I am to watch my word choice in the future.
Photo: Andre Hunter