News You Can Use: 9/14/2016

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  • 5 Tips For Sourcing Success When Your Employer Brand Is Poor

    Instead of: providing a generic pitch to candidates of what a great employer you are, what great benefits you have, how much people enjoy working there, when you know you can’t do so with any real enthusiasm,

    You may try to: accentuate the positive aspects by speaking glowingly of the hiring manager and how dedicated he is to mentoring his direct reports. Also, you may try to highlight how much the specific division the job sits in has been outperforming the rest of the company, the unique culture of this particular team, division, and office, and how much this specific position, with this specific hiring manager, in this specific division, in this specific office, presents an exclusive opportunity for the right candidate to advance his career.

    http://www.eremedia.com/sourcecon/5-tips-for-sourcing-success-when-your-employer-brand-is-poor/

  • The jobs we’ll lose to machines — and the ones we won’t
  • To avoid supplier disputes, VW reconsiders procurement strategy

    The Irish Times explained that it is a popular practice within the auto industry to try and steer clear of relying too heavily on a single supplier. This decision, the source noted, is fueled primarily by the dispute that occurred between VW and Prevent – the parent company of the car maker’s two suppliers, Car Trim and ES Automobiluss – when Prevent licensed Car Trim to manufacture parts for luxury brands of vehicles. People familiar with the matter, the source explained, said that Prevent “retaliated by moving some of Car Trim’s financial claims against VW to Automobilguss.”

    http://www.strategicsourceror.com/2016/08/to-avoid-supplier-disputes-vw.html

  • GE buys supply chain software provider ShipXpress

    ShipXpress provides cloud-based software solutions, which allow transportation, industrial, and commodities businesses to effectively operate and collaborate with their supply chain partners.

    The deal is said to expand GE Transportation’s portfolio of solutions into the logistics value chain, helping to deliver information and transaction services for railroad customers across the globe.

    http://supplychain.logistics-business-review.com/news/ge-buys-supply-chain-software-provider-shipxpress-310816-4992923

  • If You Work From Home, Do This Every Day

    The art of not working requires discipline of a different sort than working. You have to discard the entrenched belief that being present at a desk is the same as being productive. And you have to become intimately acquainted with your mental needs. When it’s time to rest, you need to learn to do so without guilt. As a native New Englander raised with the classic Puritan work ethic, I can attest that this is harder to do than it looks.

    https://www.entrepreneur.com/article/280641
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Photo: Ian Schneider

News You Can Use: 8/24/2016

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  • Why outsourced call center roles are coming back onshore

    While companies must pay more for onshore call center agents (offshore labor rates are typically 40 to 55 percent of onshore rates), increased automation has helped defray some of the extra expense of local labor. “While companies are ready to pay more for better quality services, increased technology leverage in a traditionally labor-intensive contact center space has offset some of the additional cost,” Bhargava says.

    In addition, companies are increasingly adopting a work-at-home model for agents, which incurs lower operational costs than onshore full-time-equivalents (FTEs). Work-at-home agents are typically 5 to 10 percent cheaper than on-site professionals in the U.S., Bhargava says.

    http://www.cio.com/article/3106821/outsourcing/why-outsourced-call-center-roles-are-coming-back-onshore.html

  • What’s Next After Supply Chains?

    http://www.onenetwork.com/2016/08/whats-next-after-supply-chains/
  • More airline outages as carriers grapple with ageing technology

    The reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility, or TPF. It was designed in the 1960s to process large numbers of transactions quickly and is still updated by IBM, which did a major rewrite of the operating system about a decade ago.

    A host of special features, ranging from mobile check-ins to seat selection and cabin upgrades, are built on top of the TPF core, or connected to it.

    “They have surrounded that old industry infrastructure with modern technology,” said Bob Edwards, United Continental Holdings’ former chief information officer until 2014. “Those systems have to always reach back into the old core technologies to retrieve a reservation or to figure out who flies between Dallas and New York City.”

    When a power outage shuts off that reservations system – as happened on Monday to Delta Air Lines’ “Deltamatic” system – TPF falls out of sync with the newer technologies that passenger service agents use to assist travellers, Edwards said.

    http://www.business-standard.com/article/international/more-airline-outages-as-carriers-grapple-with-ageing-technology-116081301175_1.html

  • Exclusive: Honeywell explores acquisition of JDA Software

    The acquisition would illustrate how Honeywell, a U.S. diversified industrial conglomerate, is keen to boost its automation portfolio after it agreed last month to acquire Intelligrated Inc, a U.S. distribution systems and logistics company, for $1.5 billion.

    JDA Software’s majority owner, buyout firm New Mountain Capital LLC, has already explored a sale of the company to private equity firms, and there is no certainty its latest talks with Honeywell will result in a deal, the people said on Monday.

    https://www.yahoo.com/tech/exclusive-honeywell-explores-acquisition-jda-software-sources-200622953–sector.html

  • SAP Targets Terrorism With AI

    SAP National Security Services, which describes itself as an independent subsidiary of the German-based software giant that’s operated by U.S. citizens on American soil, works with homeland government agencies to find ways to track potential terrorists across social media.

    “One [use] is the identification of bad actors: People that may be threats to us—people and organizations,” says Mark Testoni, president and CEO of SAP NS2, as the company is known. “Secondarily, once we’ve identified those kinds of players and actors, we can then track their behaviors and organizations.”

    http://www.fastcompany.com/3062259/sap-targets-terrorism-with-ai

Photo: Nico Beard