Supplier Report: 3/9/2018

Amazon had an outage this week taking down popular sites like Slack and Atlassian. This outage happened as AWS is in talks with the Pentagon on another cloud contract (in which they are the front-runners).  As AWS gets bigger, should companies look at other options so they don’t go down with the Titanic?

Apple found their supply chain had more human rights violations that originally reported via an internal audit conducted by an independent 3rd party.  The company is in the process of rolling out a formal process to manage these types of ongoing violations.

IBM has over 400 active blockchain projects with customers at the moment. As IBM shifts to newer business models and services, some of their older customers like the Canadian government, are having major implementation issues on traditional services.

Acquisitions

  • WeWork acquires SEO and marketing company Conductor

    There’s a lot that make WeWork and Conductor a natural fit. Seth and his team built Conductor to provide the insights, education, and resources their customers need to succeed — in other words, Conductor helps their customers do what they love, and do it better. Conductor has made it easier for us to reach potential WeWork members who are looking for workspace. It’s also helped us get the word out about the services and amenities that we offer to companies of all sizes.

    https://beta.techcrunch.com/2018/03/06/wework-acquires-conductor/

  • WTF is CFIUS?

    The U.S. is a technology leader, and it has a robust set of economic warfare tools to protect its competitive advantages. One of those tools is CFIUS, or the Committee on Foreign Investment in the United States. You might have heard it in the news recently because of its potential impact on Broadcom’s mega offer to buy Qualcomm, or because Congress is considering strengthening its provisions to potentially regulate startup investments from foreign firms.

    CFIUS is becoming a lot more important these days due to a single country: China. There are few economic stories more fundamental than the continued rise of China as a world superpower. From humble experiments with capitalism in the early 1980s to the behemoth it is today, China’s economic growth has been nothing short of extraordinary. Underpinning that growth has been a deep appetite for technology and scientific research, first learned through overseas universities, and now through indigenous development.

    As China’s wealth has grown, so has its desire to own the most distinguished technology companies in the world, and that’s where CFIUS comes in. The United States’s latest National Security Strategy labels China a “strategic competitor.” As tensions flare, CFIUS will be at the heart of the battle for who will ultimately own the technology industry.

    https://techcrunch.com/2018/03/04/wtf-is-cfius/?ncid=rss

  • Google is selling off Zagat

    Seven years after picking up Zagat for $151 million, Google is selling off the perennial restaurant recommendation service. The New York Times is reporting this morning that the technology giant is selling off the company to The Infatuation, a review site founded nine years back by former music execs.

    The company had been rumored to be courting a buyer since early this year. As Reuters noted at the time, Zagat has increasingly become less of a focus for Google, as the company began growing its database of restaurant recommendations organically. Zagat, meanwhile, has lost much of the shine it had when Google purchased it nearly a decade ago.

    https://techcrunch.com/2018/03/05/google-is-selling-off-zagat/?ncid=rss

Cloud

  • AWS outage: Datacentre power cut knocks ‘hundreds’ of internet services offline

    The cloud services giant confirmed that its US-East-1 region suffered two separate power loss incidents over the course of two hours in one of the site’s network peering facilities, each one lasting about 10 minutes.

    As a result, organisations that rely on that region to host their applications and workloads “may have experienced internet connectivity issues”, said AWS in a statement on its services status page.

    “Our network is designed to be fully redundant with multiple independent peering facilities in every region,” the statement continued. “Some customers experienced elevated latency and packet loss while the network rerouted affected traffic to these unaffected network peering facilities.

    “Some packet loss was also observed as we restored traffic to the affected network peering facility.”

    http://www.computerweekly.com/news/252436193/AWS-outage-Datacentre-power-cut-knocks-out-hundreds-of-internet-services

    And this is why corporate customers should at least think about alternatives to AWS, 67% of all cloud is on AWS. When a hacker or a outage occurs, there are much bigger impacts.

  • Cloud-Based Disaster Recovery: How To Avoid the ‘Gotchas’

    Sync-and-share solutions are a great opportunity to examine one of the key problems of cloud computing: Namely, that expectations rarely match reality. IT practitioners have a pretty good idea of how sync-and-share solutions work. As a result, it rarely occurs to us to sit users down and have the talk with them about the cloud not being magic. Unfortunately, many users encounter cloud-based solutions with erroneous preconceptions, and this “knowledge” leads to errors.

    One common belief is that sync-and-share solutions adequately protect users against ransomware. They don’t. Modern ransomware makes numerous changes to files over time, ultimately running out the number of versions of files kept by the sync-and-share solution. There’s even a little game of cat-and-mouse going on with some of them where the sync-and-share vendor tries to add some level of ransomware detection based on access patterns, and the ransomware evolves new access patterns.

    https://virtualizationreview.com/articles/2018/03/06/cloud-dr-gotchas-to-avoid.aspx

  • Microsoft to offer governments local version of Azure cloud service

    The pairing of Azure Stack, Microsoft’s localized cloud product, and Azure Government, the government-tailored version of Microsoft’s cloud, comes as competition against Amazon.com Inc for major clients in the public sector ramps up.

    The new offering, which will be made available in mid-2018, is designed to appeal to governments and agencies with needs for on-premise servers, such as in a military operation or in an embassy abroad, said Tom Keane, Microsoft Azure’s head of global infrastructure.

    “Quite literally we’ve designed Azure Stack with the scenario of a submarine in mind,” Keane told Reuters.

    https://www.reuters.com/article/us-microsoft-azure-government/microsoft-to-offer-governments-local-version-of-azure-cloud-service-idUSKBN1GH28H

  • Amazon, Oracle, Microsoft jockey for Pentagon’s cloud business

    Catz’s meeting with Deputy Secretary of Defense Patrick Shanahan, which was confirmed by a department spokesman, came as technology companies are raising concerns that the Pentagon is leaning toward choosing Amazon.com Inc’s cloud division as a single provider for a multi-year contract to modernise its technology infrastructure.

    Having already won two other government cloud contacts, Amazon Web Services is widely perceived as the front-runner for the Defense Department’s cloud award, while companies including Oracle, Microsoft Corp, and International Business Machines Corp fight for a piece of that business.

    Oracle has a vested interest in how the contract is awarded because it has long-term contracts with multiple government agencies that use its flagship database to store information on their own systems. As the agencies look to switch to cloud computing and eye market leader Amazon, these moves threaten Oracle’s traditional revenue sources. Oracle has tried to protect its database business by offering cloud services of its own, but has come late to that market.

    http://gulfnews.com/business/sectors/technology/amazon-oracle-microsoft-jockey-for-pentagon-s-cloud-business-1.2184645

Software/SaaS

  • IBM told investors that it has over 400 blockchain clients — including Walmart, Visa, and Nestlé

    At least 400 IBM customers are now running blockchain-based projects, according to the briefing. Among those customers are 63 that work together with certain themes: 25 companies in global trade, 14 companies in food tracking, and 14 companies in global payments. Some of IBM’s most recognizable blockchain clients include Nestlé, Visa, Walmart, and HSBC.

    While blockchains continue to be widely associated with startups and crypto-millionaires, IBM’s client list shows that large enterprises are truly embracing the technology.

    IBM and Walmart actually launched a joint food safety blockchain project globally last year, which enables the grocery chain to figure out where specific produce originated in a matter of seconds.

    http://www.businessinsider.com/ibm-blockchain-enterprise-customers-walmart-visa-nestl-2018-3

Datacenter/Hardware

  • Amazon will stop selling Nest smart home devices, escalating its war with Google

    The stakes are huge. Both Amazon and Google are building out a new voice-powered operating system that can control everything in your life — from your lights to your garage door to the music and video you stream. Amazon’s acquisition of Ring will give it a nice boost on the hardware side as it continues to build out Alexa’s AI. Ring was already one of Nest’s biggest competitors. Now it has the nearly-limitless funding needed from Amazon to go after its Google-backed rival.

    The rivalry between Amazon and Google extends beyond the smart home, though.

    http://www.businessinsider.com/amazon-wont-sell-nest-products-from-google-2018-3

  • Google’s new Bristlecone processor brings it one step closer to quantum supremacy

    Today, Google said that it believes that Bristlecone, its latest quantum processor, will put it on a path to reach quantum supremacy in the future. The purpose of Bristlecone, Google says, it to provide its researchers with a testbed “for research into system error rates and scalability of our qubit technology, as well as applications in quantum simulation, optimization, and machine learning.”

    One of the major issues that all quantum computers have to contend with is error rates. Quantum computers typically run at extremely low temperatures (we’re talking millikelvins here) and are shielded from the environment because today’s quantum bits are still highly unstable and any noise can lead to errors.

    Because of this, the qubits in modern quantum processors (the quantum computing versions of traditional bits) aren’t really single qubits but often a combination of numerous bits to help account for potential errors. Another limited factor right now is that most of these systems can only preserve their state for under 100 microseconds.

    https://techcrunch.com/2018/03/05/googles-new-bristlecone-processor-brings-it-one-step-closer-to-quantum-supremacy/?ncid=rss

Other

  • Apple finds more serious supplier problems as its audits expand

    Apple said in the report that the proportion of “low performers,” or suppliers scoring less than 59 points on its 100-point scale, fell to 1 percent in 2017 from 3 percent in 2016 and 14 percent in 2014. “High performers” with scores of more than 90 rose to a record high of 59 percent from 47 percent the year before.

    Apple found 44 “core violations” of its labor rules in 2017, double the previous year. Those included three instances of employees forced to pay excessive fees for a job, a practice Apple banned in 2015.

    In one case, over 700 foreign contract workers recruited from the Philippines were charged a total of $1 million to work for a supplier. Apple said it forced the supplier to repay the money.

    https://www.reuters.com/article/us-apple-suppliers/apple-finds-more-serious-supplier-problems-as-its-audits-expand-idUSKCN1GK04G

  • Why Amazon Is Immune To Almost Any Boycott

    Amazon, however, is in a different position–one that’s great for Jeff Bezos and annoying for activists. “For all its problems,” says King, “[Amazon] has a pretty robust reputation.” He goes on, “a boycott against Amazon doesn’t really change in people’s minds what kind of company Amazon is.” Which is to say, Bezos’s behemoth website has remained a relative constant for all these years, strategically staying out of the public eye while amassing hundreds of millions of loyal users. People know what the company is, what it has been doing, and the services its offers.

    What’s more, the boycotts levied against the retail giant aren’t about some deep-seated collusion with the forces of evil, but rather passive business dealings. The activist organization Sleeping Giants, for instance, has been lobbying for Amazon to stop advertising on Breitbart. Though the group has had success with other campaigns–it got over a thousand advertisers to pull advertising from both Breitbart and the Fox News’ The O’Reilly Factor–Amazon has yet to change its ways. Though it may ruffle some people’s feathers that the company advertises on a far-right website or allows a gun rights organization to distribute its TV content, that doesn’t reveal an internal clash of values. Amazon is just doing business–the same business it’s been doing for years. And since people are very unlikely to stop using Amazon, the company probably sees no reason to acquiesce.

    https://www.fastcompany.com/40538592/how-amazon-is-immune-to-almost-any-boycott

  • Canada’s IBM Payroll Plans Go Bust — Costing $1 Billion

    “They should have known better,” Daviau told the publication, adding that IBM holds some of the blame because it also went forward with the payroll system’s launch.

    “IBM got into a contract with the government that was very beneficial to IBM, which meant that the contract — despite non-delivery — could continue to be extended and IBM could continue to come back to the pot for money,” she said.

    In a statement, IBM said it is “fulfilling its obligations on the Phoenix contract, and the software is functioning as intended.” It added that it “continues to work in partnership with the government’s efforts to resolve the project’s issues and remains committed to the project’s overall success.”

    https://www.pymnts.com/news/b2b-payments/2018/ibm-canada-payroll/

  • More ‘boomerang’ employees return to Microsoft as corporate culture shifts

    Microsoft has always had “boomerang” employees, as have other tech companies in the highly competitive industry. During the few years before Nadella stepped into the role, about 12 percent of the company’s new hires in the U.S. each year had previous job stints at the company. But that number ticked up to 16 percent, or 621 boomerangs, between July 2014 and July 2015, starting a few months after Nadella took over as CEO.

    For the recent Microsoft boomerangs, returning to Redmond feels like stepping into a company that has changed — albeit one where that still occurs slowly.

    https://www.seattletimes.com/business/microsoft/more-boomerang-employees-return-to-microsoft-as-corporate-culture-shifts/

  • Marriott Employee Roy Jones Hit ‘Like.’ Then China Got Mad

    Craig Smith, head of Asia-Pacific for Marriott, said in a separate statement, “We made a few mistakes in China earlier this year that suggested some associates did not understand or take seriously enough the sovereignty and territorial integrity of China. Those incidents were mistakes and in no way representative of our views as a company.”

    “Not only can’t you speak freely inside of China, but you can’t even speak freely outside of China—and that’s really bad,” said Xiao Qiang, a Chinese internet expert at the University of California at Berkeley.

    Marriott was within its legal rights to fire Mr. Jones, legal experts say. But some say the severity of the penalty—termination, rather than a reprimand or suspension—highlights the increasingly unforgiving environment for those who offend Chinese sensibilities.

    https://www.wsj.com/articles/marriott-employee-roy-jones-hit-like-then-china-got-mad-1520094910

Photo: Kirstyn Paynter

Supplier Report: 2/9/2018

Companies love to say AI is the future, but some are spending more money on that future than others.

Amazon is going deep on AI within various aspects of their business.  A recent Wired article highlights the projects Amazon is building automation and robotics strategies (managing internal process, mining customer data, and selling automated services in the cloud and via smart speakers). These practices are paying off as Amazon reported their largest profit ever.

Amazon isn’t alone, Foxconn is allocating $340M in automation R&D and IBM keeps advancing Watson’s medical abilities recently developing a method to diagnose certain types of mental illness.

Acquisitions

  • LogMeIn is buying Jive Communications for up to $357M to step up in enterprise unified comms

    Yet more consolidation in the enterprise collaboration software market. Today LogMeIn, the company that offers conferencing services like GoToMeeting and join.me as well as authentication and other online services to businesses and others, announced that it would acquire Jive Communications for $342 million in cash plus up to $15 million based on reaching specific milestones in the next two years.

    Jive Communications is not to be confused with Jive Software, the Slack competitor in enterprise collaboration that itself was acquired last year for $462 million by Aurea. However, it is also in a bigger area of enterprise communications, and underscores how we are continuing to see a lot of M&A and general growth in that market. This is a strong exit for Jive Communications, a Utah-based startup that had raised only around $31 million since it was founded in 2006.

    https://techcrunch.com/2018/02/08/logmein-is-buying-jive-communications-for-up-to-357m-to-step-up-in-enterprise-unified-comms/?ncid=rss

  • Qualcomm rejects Broadcom’s $121 billion bid

    Qualcomm’s board of directors issued a statement on Thursday saying that they are turning down Broadcom’s $121 billion bid to buy the competing chipmaker.

    According to the release, Qualcomm “unanimously rejected” an “unsolicited proposal” to buy all of its shares at $82 each, of which $60 would be cash and $22 stock. Broadcom made the revised offer on Monday, up from the previously proposed deal price of $70 per share.

    https://techcrunch.com/2018/02/08/qualcomm-rejects-broadcoms-121-billion-bid/?ncid=rss

Artificial Intelligence

  • IBM’s New AI Can Predict Psychosis in Your Speech

    The group built on the findings of a 2015 IBM study demonstrating the possibility of using AI to model the differences in speech patterns of high-risk patients who later developed psychosis and those who did not. Specifically, they quantified the concepts of “poverty of speech” and “flight of ideas” as syntactic complexity and semantic coherence, respectively, using an AI method called Natural Language Processing (NLP).

    Their AI then evaluated the speech patterns of patients that researchers instructed to talk about themselves for an hour.

    https://futurism.com/ibm-psychosis-predicting-ai-speech/

  • Foxconn to plug at least $340M into AI R&D over five years

    According to Nikkei, Foxconn intends to recruit up to 100 top AI experts globally. It also said it will recruit thousands of less experienced developers to work on building applications that use machine learning and deep learning technologies.

    Embedding sensors into production line equipment to capture data to feed AI-fueled automation development is a key part of the AI R&D plan, with Foxconn saying earlier that it wants to offer advanced manufacturing experiences and services — eyeing competing with the likes of General Electric and Cisco.

    The company has also been working with Andrew Ng’s new AI startup Landing.ai — which is itself focused on plugging AI into industries that haven’t yet tapping into the tech’s transformative benefits, with a first focus on manufacturing — since July.

    https://techcrunch.com/2018/02/03/foxconn-to-plug-at-least-340m-into-ai-rd-over-five-years/?ncid=rss
    Mentioned this last week, here are some more details.

  • Inside Amazon’s Artificial Intelligence Flywheel

    Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

    It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

    “If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

    https://www.wired.com/story/amazon-artificial-intelligence-flywheel/

  • Is artificial intelligence killing Japan’s banks? (Thanks JD!)

    Due to Japan’s zero interest rate policy, domestic banks can’t make money on loans, so they’ve become clearinghouses for other financial companies’ products, be it mutual funds or insurance policies. Banks are basically salesmen who collect handling fees for delivering products and services. Once that task is automated or otherwise rendered obsolete by new technology, what’s the point of a bank?

    https://www.japantimes.co.jp/news/2018/01/27/national/media-national/artificial-intelligence-killing-japans-banks/#.Wm6pmHNOm7M

Cloud

  • Is Google Losing to Amazon?

    But profitability isn’t why investors favor the retailer over the search engine. Google’s $26.1 billion of operating income last year is about 40% more than Amazon has earned in its entire existence. Nor is it the propensity to make big gambles. The difference is that Amazon has figured out how to make more of its big gambles, such as Prime and its AWS cloud service, drive its accelerating growth. Since 2010, Amazon’s larger revenue base has averaged 28% growth annually while Alphabet’s has averaged 21%.

    https://www.wsj.com/articles/is-google-losing-to-amazon-1517662800

  • Amazon Reports Largest Profit Ever

    Amazon’s sales rose 38 percent to $60.5 billion in the quarter, also beating estimates. Its North America revenue jumped 42 percent to $37 billion, while international sales grew 29 percent to $18 billion. Revenue from subscription fees grew 49 percent to $3.2 billion. Advertising and other revenue rose 62 percent to $1.74 billion.

    Amazon Web Services (AWS) continued to be the fastest-growing and most profitable business of the company. The unit posted a 45 percent rise in sales, jumping to $5.1 billion, and saw its profit margin expand from the third quarter. AWS sales accounted for a whopping 64 percent share of Amazon’s total operating income.

    http://chronicleofnews.com/amazon-reports-largest-profit-ever/

Security

  • Crucial iPhone source code posted in unprecedented leak

    Critical, top secret Apple code for the iPhone’s operating system was posted on Github, opening a new, dangerous avenue for hackers and jailbreakers to access the device, Motherboard reported. The code, known as “iBoot,” has since been pulled, but Apple may have confirmed it was the real deal when it issued a DMCA takedown to Github, as Twitter user @supersat noted.

    iBoot is the iOS code that ensures a secure boot by loading and checking that kernel is properly signed by Apple before running the OS. The version that was posted to Github, supposedly by a Twitter user named @q3hardcore, was for iOS 9, but much of it likely still exists in the latest version, iOS 11.

    https://www.engadget.com/2018/02/08/crucial-iphone-source-code-posted-in-unprecedented-leak/

Software/SaaS

  • Oracle’s cloud bravado masks its database despair

    No, we’re not going to see Oracle’s database revenue fall off a cliff. But that might not be because its customers remain committed to the database leader. Instead, they may simply continue to pay for stuff they don’t actually use. As a recent Rimini Street survey showed, as much as 74 percent of Oracle customers are running unsupported, with half of Oracle’s customers not sure what they’re paying for. These customers are likely paying full-fat maintenance fees for no-fat support (meaning they get no updates, fixes, or security alerts for that money).

    https://www.itworld.com/article/3252244/database/oracles-cloud-bravado-masks-its-database-despair.html

  • Where Barry Padgett Plans to Lead Ariba

    The number one lesson by far is that you need to go in with the right drivers. The wrong driver is, “I have a bunch of data. How do I make money on the data?” There are a lot of examples where platforms have come out of the desire to monetize a resource or an asset that you already have, and that is a terrible model — number one, because you end up building the wrong set of services, and, number two, in general, you find over time that people aren’t really willing to pay for it. So you end up doing a bunch of pivots to figure out what your platform story really should be.

    When you go into platform transformation, you really need to do it from the lens of the customer. You have to think about “How does the customer get value out what they’ve already bought from you?” rather than, “How do I charge the customer more, or how do I take what the customer’s generating and create more opportunity for myself financially?” When you really think about it from a customer value perspective, you build out the right set of services in the right way.

    http://spendmatters.com/2018/02/07/creating-legacy-sap-beyond-barry-padgett-plans-lead-ariba/

  • Microsoft is reportedly shifting its Windows strategy as it tries to outmaneuver Apple and Google

    Thurott reports that Microsoft will no longer offer Windows 10 S as a standalone operating system. You could never buy it yourself, but computer manufacturers (OEMs, or “original equipment manufacturers” in industry parlance) could license it from Microsoft to pre-install on the computers they sold to customers.

    Instead, Microsoft will push a so-called S Mode onto all versions of the Windows 10 operating system, reports Thurott. When enabled, S Mode will make any version of Windows 10 act like Windows 10 S, with all of the benefits and tradeoffs therein.

    Microsoft had previously said that S Mode would be coming to Windows 10 for businesses in future updates; this would just bring it to all of the consumer versions, too.

    http://www.businessinsider.com/microsoft-windows-10-s-dead-or-alive-2018-2

Datacenter

  • Why Mainframes Aren’t Going Away Any Time Soon

    The focus on Linux isn’t the only motivator behind the upsurge in mainframe use in data centers. Increasingly, enterprises with heavy IT needs are finding many advantages to incorporating modern mainframes into their plans. For example, mainframes can greatly reduce power, cooling, and floor space costs. In markets like New York City, where real estate is at a premium, electricity rates are high, and electricity use is highly taxed to reduce demand, these are significant advantages.

    “There was one customer where we were able to do a consolidation of 25 x86 cores to one core on a mainframe,” Santalucia said. “They have several thousand machines that are ten and twenty cores each. So, as far as the eye could see in this data center, [x86 server workloads] could be picked up and moved onto this box that is about the size of a sub-zero refrigerator in your kitchen.”

    http://www.datacenterknowledge.com/hardware/why-mainframes-arent-going-away-any-time-soon

Other

  • Akamai has laid off 400 workers or 5 percent of global workforce

    Akamai, the Cambridge Massachusetts content delivery network and network services provider, announced they had laid off 400 people in their earnings call with analysts yesterday.

    On the call, Akamai CEO Tom Leighton indicated that the 400 people represented 5 percent of the company’s 8000 worldwide workforce. “As part of our effort to improve operational efficiency, we reduced headcounts in targeted areas of the business, most notably in areas tied to our Media business. Overall, we have removed about 400 positions or 5% of our global workforce,” Leighton told analysts.

    He went onto to say that the layoffs actually began at the end of last year and have spilled over into this week. The company sees this as part of an effort to get leaner and cut costs, an effort that predates Elliott Management buying a 6.5 percent stake in the company in December.

    https://techcrunch.com/2018/02/07/akamai-has-laid-off-400-workers-or-5-percent-of-global-workforce/?ncid=rss

  • Best Buy will stop selling CDs as digital music revenue continues to grow

    Despite no longer selling CDs, Best Buy will still sell vinyl for the next two years, which Billboard says is part of a commitment it made to vendors. Sources suggested that Best Buy’s music CD arm was only generating $40 million annually.

    As we’ve previously reported, during the first half of 2017, streaming services accounted for 62 percent of revenue from the US music market. The decline of CD sales has also sparked Warner Music Group to offer voluntary buyouts to its 130 staff working in physical product, according to Billboard.

    It’s not surprising that we’re no longer buying CDs — at least not for new music. The best-selling CD in 2016 was a Mozart boxset, which contained 200 CDs that were individually counted as a separate sale. Users who don’t buy music prefer to stream it via services like Spotify and Apple Music, and gadget makers aren’t really making CD players anymore.

    https://www.theverge.com/2018/2/6/16973538/bestbuy-target-cd-sales-vinyl-cassette

Photo: Adam Fossier

Supplier Report: 1/26/2018

Amazon is beefing up their security offerings via the acquisition of security startup Sqrrl. As Amazon makes their services more secure, is Google losing their mojo?

A former Google employee certainly thinks so – calling the company “arrogant” and “conservative”.  This former employee has made headlines in the past for criticizing the “Google Plus” social site while still employed at Google… well he is at least 1 for 2.  

Another company is getting called out (but by a much more respected member of the tech community)… Linus Torvalds continues to publicly trash Intel’s patching efforts for Meltdown and Spectre.  It makes you wonder what is going on over at Intel.

Acquisitions

  • AWS beefs up threat detection with Sqrrl acquisition

    AWS has purchased Sqrrl, a Cambridge, Mass. security startup with roots in the NSA. The company helps analyze a variety of sources to track and understand security threats quickly using machine learning.

    The announcement appeared on the Sqrrl home page in note from company CEO Mark Terenzoni. “We’re thrilled to share that Sqrrl has been acquired by Amazon. We will be joining the Amazon Web Services family, and we’re looking forward to working together on customer offerings for the future,” he wrote.

    The question in these types of purchases is what happens to the customers. The statement suggested that at least for the time being, Sqrrl will continue to work with its existing customers.

    According to a 2016 Computerworld review, the solution collects data from a variety of sources and presents threat findings in a dashboard for security analysts, who can view a visual representation of any potential vulnerabilities.

    https://techcrunch.com/2018/01/24/aws-beefs-up-threat-detection-with-sqrrl-acquisition/?ncid=rss

  • Ford Scoops Up Software Firms as It Drives Toward the Driverless

    Ford Motor Co. is acquiring two small software firms to help build out its mobility business, a move that highlights the need for auto companies to seed their management teams with technology talent to keep pace in a fast-changing transportation sector.

    Ford said Thursday it is buying Autonomic Inc., a Palo Alto, Calif., startup with 70 employees that is developing a software backbone for Ford to provide urban transit services to consumers and businesses. Ford said the firm’s CEO, Sunny Madra, will lead a new team inside Ford that will come up with ideas for new transit options.

    The nation’s No. 2 auto maker by sales also said it would acquire TransLoc, a North Carolina firm that makes software to help transportation operators optimize drive routes. Ford didn’t disclose terms of either transaction.

    https://www.wsj.com/articles/ford-scoops-up-software-firms-as-it-drives-toward-the-driverless-1516913799

Artificial Intelligence

  • AI will turn the workforce into hyper productive business centaurs

    Aficionados of centaur chess argue that the pairing of man and machine takes the game to never-before-seen levels of perfection, with blunder-free games, perfect tactical play and the flawless execution of strategic plans.

    Over the last 20 years, these AI systems have evolved drastically; just last month, a new program called AlphaZero is the new reigning chess champion thanks to its moves that are “unthinkable” to a human player. But the centaur chess model of human/computer collaboration has grown more relevant to the entire world of work — as AI technology moves from the lab to the business world, an entire workforce of centaurs becomes possible, enabling previously unimagined levels of productivity and performance.

    https://thenextweb.com/contributors/2018/01/20/ai-will-turn-workforce-sweet-business-centaurs/

  • The state of AI in marketing in 5 charts

    According to a Salesforce study from July, about half of the 3,500 marketing leaders surveyed are already using AI, and more than a quarter of these leaders are planning to pilot AI programs in the next two years.

    Using AI for media buying is one of the strongest use cases for AI. Marketers believe AI can improve targeting and personalization when it comes to media placements. According to Salesforce’s report, 60 percent of marketers believe AI will have a “substantial or transformational” impact on their business’ programmatic and media buying in the next five years.

    https://digiday.com/marketing/state-ai-marketing-5-charts/

  • Facebook Names Former IBM Watson Executive as Head of AI Group

    The hiring of Pesenti, who has a more managerial background, may indicate that Facebook is looking to step up the application of its artificial intelligence research in its business, rather than just focusing on the academic exploration of the science. Facebook is trying to rely more on AI to help it spot and remove photos and videos that violate its policies, for example, instead of waiting for users to flag troublesome content. A Facebook spokesman said LeCun will still “set the scientific agenda for the group.”

    https://www.bloomberg.com/news/articles/2018-01-23/facebook-names-former-ibm-watson-executive-as-head-of-ai-group

Software/SaaS

  • Why Barcelona’s anti-Microsoft move to open source could be a disaster

    While I’ve been on the record in favor of such technological sovereignty in the past, with the caveat that preferences for open source trump mandates, the reality of such moves comes at a steep price. The City of Munich is now spending €50 million to undo its long flirtation with Linux desktops. Why? “Users were unhappy and software essential for the public sector is mostly only available for Windows,” Munich councilor Anne Hübner detailed. The city initially spent 15 years (and millions of euros) trying to get away from Microsoft, but “those efforts eventually failed.”

    Again, why? Because they put ideology before the practical needs of real people. Even at open source company Red Hat it’s now common to see plenty of Macs and iPhones, both proprietary in ways Microsoft Windows never approached. It turns out that true “freedom” comes when people can do their jobs, not when they’re shackled to some grand ideology.

    https://www.techrepublic.com/article/why-barcelonas-anti-microsoft-move-to-open-source-could-be-a-disaster/

Security

  • Linus Torvalds declares Intel fix for Meltdown/Spectre ‘COMPLETE AND UTTER GARBAGE’

    These and other kind epithets are awarded by Torvalds in a public email chain between him and David Woodhouse, an engineer at Amazon in the U.K., regarding Intel’s solution as relating to the Linux kernel. The issue is (as far as I can tell as someone far out of their depth) a clumsy and, Torvalds argues, “insane” implementation of a fix that essentially does nothing while also doing a bunch of unnecessary things.

    The fix needs to address Meltdown (which primarily affects Intel chips), but instead of just doing so across the board, it makes the whole fix something the user or administrator has to opt into at boot. Why even ask, if this is such a huge vulnerability? And why do it at such a low level when future CPUs will supposedly not require it, at which point the choice would be at best unnecessary and at worst misleading or lead to performance issues?

    https://techcrunch.com/2018/01/22/linus-torvalds-declares-intel-fix-for-meltdown-spectre-complete-and-utter-garbage/

Other

  • Yes, cities should indeed fight for tech jobs

    What all these critics are missing though is that the economy has changed dramatically over the past thirty years. Everyone is competing for better jobs and better income, be they workers and citizens or cities, states, and even national governments. China is competing ferociously to bring back AI talent to its mainland from the United States in just the same way that Illinois is trying to get Amazon to set up shop through a payroll tax recapture strategy.

    Here’s what I see with the Amazon process: 238 cities across North America, in just a few weeks, managed to each put together their own proposals on what they would offer to bring the company to their area. Boston has taken decades to extend the green line to Somerville, but managed to put together a second-phase winning proposal for Somerville in just a matter of weeks.

    https://techcrunch.com/2018/01/19/yes-cities-should-indeed-fight-for-tech-jobs/?ncid=rss

  • New study predicts Atlanta has best shot at becoming Amazon’s HQ2

    However, the firm is betting on Atlanta as the top pick for a variety of reasons.

    It’s still close enough to DC, Boston and New York, but Atlanta has more available space to offer, and is affordable. If Amazon were to choose this southern city, it could build on the outskirts of town to avoid crowding, overpricing and congestion.

    https://techcrunch.com/2018/01/22/new-study-predicts-atlanta-has-best-shot-at-becoming-amazons-hq2/?ncid=rss

  • IBM’s Growth Comes at a Cost

    Still, IBM’s shares fell Friday, much like they have done following 10 of its last 12 quarterly reports. A bit of growth, as it turns out, isn’t quite enough to assuage concerns about how the company gets there. Fourth-quarter gross margins slipped below the 50% line for the first time in five years for what is typically the company’s strongest seasonal period. And, while IBM did project annual revenue growth for 2018, it is unclear if the company can do that without continued help from favorable exchange rates.

    https://www.wsj.com/articles/ibms-growth-comes-at-a-cost-1516387395

  • Google is ‘arrogant’, ‘conservative’, ‘can no longer innovate’, says Googler of 13 years as he quits

    “The main reason I left Google is that they can no longer innovate. They’ve pretty much lost that ability. […] First, they’re conservative. […] They are so focused on protecting what they’ve got, that they fear risk-taking and real innovation. Second, they are mired in politics. […] Third, Google is arrogant. Google has the arrogance of the “we”, not the “I”. When a company is as dramatically successful as Google has been, the organization can become afflicted with a sense of invincibility and almost manifest destiny, which leads to tragic outcomes: complacency, not-invented-here syndrome, loss of touch with customers, poor strategic decision-making, ” Yegge shared in a blog post on Medium.

    https://www.phonearena.com/news/Steve-Yegge-Google-no-longer-innovative-company_id101957

Photo: Joey Kyber

Supplier Report: 1/19/2018

Amazon released a finalist list of 20 cities that will compete to host Amazon’s HQ2.  Philadelphia, Newark, and Boston are all in the running.  As Amazon looks to grow in a new city, they have grown all over the internet, commanding 62% of the entire cloud market.

Google is trying to compete and differentiate from AWS by adding more capacity overseas via 3 massive underwater cables. They are also trying get AI to the masses with tools that require little to no experience programming AI.  That solution is… a work in progress.  

Google is also making friends with a potential fix for Meltdown and Spectre that won’t impact CPU performance.

Meanwhile, IBM is celebrating breaking the 22-quarter revenue losing streak! Revenue is up, but their stock was down 4%.

Acquisitions

  • What the JAGGAER/BravoSolution deal means for procurement

    The focus of the acquisition, instead, seems to be to tap into the widely different client bases for both providers, and the potential to expand into a larger range of vertical markets. BravoSolution has a large body of public sector customers, and identified construction, utilities and oil as target areas, while JAGGAER has a strong presence among pharmaceutical and discrete manufacturing companies.

    The drive to provide both direct, and indirect, procurement for a wider range of verticals seems to be the principal vision underpinning the move.

    https://www.procurementleaders.com/blog/guest/what-the-jaggaerbravosolution-deal-means-for-procurement–681579

Artificial Intelligence

  • Google’s new cloud service lets you train your own AI tools, no coding knowledge required

    You might have heard of Google’s AutoML initiative before now. It was announced at the company’s I/O conference last year, and is focused on creating machine learning software that can design machine learning software, a hot area of research in the AI community. (The basic premise is simple: you make different algorithms compete with one another, pick the winners, and then make them compete. Rinse and repeat.) Cloud AutoML isn’t working with tools as sophisticated as this, but it does aim to solve the same underlying problem of making AI less painful to code.

    Cloud AutoML does this by offering users a simple graphical interface for training their own machine learning model. So far, the service is limited to image recognition, letting users drag and drop a set of pictures, and then watching as the software starts picking out recurrent elements or items. Urban Outfitters, for example, is testing how Cloud AutoML might be used to identify items of clothing in their catalog, so users can filter by certain characteristics.

    https://www.theverge.com/2018/1/17/16901126/google-cloud-ai-services-automl

Cloud

  • Another Amazon Win: Two-Thirds of the Cloud

    Research at KeyBanc reported that Amazon Web Services had 62% of the cloud market last year, followed by Microsoft Corp. (NASDAQ: MSFT) at 20%. Its cloud business is called Azure. KeyBanc said that AWS lost a small amount of share last year, but its lead is still insurmountable for the foreseeable future.

    The news could hardly be better for Amazon founder Jeff Bezos and his company’s shareholders. Amazon’s North American and International e-commerce divisions barely make money in many quarters. AWS has impressive margins. For Amazon as a whole to post strong earnings, AWS has to continue to grow and keep big margins.

    http://247wallst.com/technology-3/2018/01/13/another-amazon-win-two-thirds-of-the-cloud/

  • Google is building three new underwater cables to compete with Microsoft and Amazon in the cloud

    In an effort to expand its cloud business and compete more effectively with rival Microsoft and Amazon, Google will build three new underwater fiber optic cables from the Pacific Ocean to the North Sea over the course of the next two years, according to The Wall Street Journal. These cables will extend Google’s private network into regions where its competitors have yet to stake their own claim, and should be finished before the end of 2019.

    Each of the sub-sea cables have been given their own name: Curie is a private cable connecting Chile to Los Angeles; Havfrue is a consortium cable connecting the United States to Denmark and Ireland; and the Hong Kong-Guam cable system (HK-G) is another consortium cable that will link major underwater communication hubs in Asia.

    http://bgr.com/2018/01/16/google-underwater-cables-cloud-business-expansion/

  • Comcast Cable Partners with Amazon Web Services for Cloud Computing

    Comcast Cable has announced today that they will be partnering with Amazon Web Services for cloud computing infrastructure.

    This partnership will help Comcast Cable utilize the server technology with AWS.

    Comcast Cable and NBCUniversal are currently connected with AWS to provide them with new and engaging revenue-generating products within the competitive entertainment industry.

    https://crescentvale.com/2018/01/comcast-cable-partners-amazon-web-services-cloud-computing/

  • No One is Sure Why Amazon Needs a HIPAA Compliance Officer

    The HIPAA Compliance Officer will be asked to create “a HIPAA security and compliance program to ensure that technology and business processes meet our HIPAA Business Associate Agreement (BAA) requirements.” The listing doesn’t specify what projects it is planning, or what data it will be handling, that will fall under HIPAA or HITECH regulation.

    Amazon could be exploring legitimate medical applications for its Alexa-powered talking cylinders, like the Echo, and their underlying technology, according to speculation. “Experience with FDA and the 510K process” is listed as a preferred qualification—510(k) applies to premarket certification of medical devices.

    Alexa does have some health-related “skills,” like a basic medical app that delivers Mayo Clinic guidance on basic conditions like fevers or burns. Those are a far cry, however, from the sort of application that would handle protected health information and require HIPAA oversight.

    http://www.hcanews.com/news/no-one-is-sure-why-amazon-needs-a-hipaa-compliance-officer
    Foolish headline. This position could be for Alexa, or it could be as simple as ensuring their web services are better positioned for insurance and medical entities.

Datacenter

  • Apple will boost its spending on data centers by $10 billion over the next 5 years

    Apple is increasing the amount it plans to spend on data centers by $10 billion over the next five years, the company said in its announcement on Wednesday about contributing $350 billion to the U.S. economy.

    The buildout will help Apple support its growing web services, like the App Store and Apple Music. Services is Apple’s fastest growing business, outpacing revenue growth in key products like iPhones and iPads. Apple has said it aims to double its services revenue from $24 billion in its 2016 fiscal year to $48 billion by 2020.

    Perhaps more important, the new spending could make room for Apple to spend less money on other companies’ cloud services. Apple has relied on Amazon Web Services and Microsoft Azure to meet its computing needs, despite that it competes with those companies in certain areas.

    https://www.cnbc.com/2018/01/17/apple-to-boost-data-center-capex-by-10-billion.html

Software/SaaS

  • City of Barcelona will replace Microsoft’s Windows with Linux

    The users of the City of Barcelona will have to use alternatives to Microsoft products like Open-Xchange instead of Microsoft Exchange Server, LibreOffice or OpenOffice instead of Microsoft Office, etc. which is a bummer. Microsoft Edge and Internet Explorer would also be replaced by other alternative browsers like Mozilla Firefox, etc.

    As reported by the newspaper, the City Council wants to avoid paying or spending money on services with licensing cost. That’s where open source software come where anyone can modify the source provided and there is no need to pay anything for the license. The City Council is also committed to investing 70% of the budget in software for open source software.

    https://www.windowslatest.com/2018/01/13/city-barcelona-will-replace-microsofts-windows-linux/

  • Snap Inc. lays off at least two dozen amid slowed user growth and engagement

    Snap Inc. has laid off at least two dozen people across several divisions within the company, according to the Information, which first reported the news.

    Snap has since confirmed these layoffs, which largely affect those on the content teams in the New York and London offices. Over half of the two dozen employees laid off today were part of the content team.

    Snap tells TechCrunch that what’s left of the content division will now move to the company’s Venice, California location and that it will continue to hire on the content team. According to Snap, this is just part of finding the right people for the job.

    These layoffs may also not have been unexpected as they are part of a reorganization effort to cut costs due to the lackluster growth at the six-year old company.

    https://techcrunch.com/2018/01/18/snap-inc-lays-off-at-least-two-dozen-amid-slowed-user-growth-and-engagement/?ncid=rss

Security

  • Google claims to have a Spectre fix that doesn’t slow down PCs

    According to Google, its patch, code-named Retpoline and which is software-implemented, has no or little impact on performance. “Retpoline sequences are a software construct which allow indirect branches to be isolated from speculative execution. This may be applied to protect sensitive binaries (such as operating system or hypervisor implementations) from branch target injection attacks against their indirect branches,” explained Retpoline creator Paul Turner.

    “This confirmed our internal assessment that in real-world use, the performance-optimized updates Google deployed do not have a material effect on workloads,” Google VP Ben Treynor Sloss wrote. “We believe that Retpoline-based protection is the best-performing solution for Variant 2 on current hardware. Retpoline fully protects against Variant 2 without impacting customer performance on all our platforms. In sharing our research publicly, we hope that this can be universally deployed to improve the cloud experience industry-wide.”

    http://bgr.com/2018/01/12/google-spectre-patch-retpoline-explainer-analysis/

Other

  • Amazon Narrows Choices for ‘HQ2’ to 20

    Atlanta
    Austin, Texas
    Boston
    Chicago
    Columbus, Ohio
    Dallas
    Denver
    Indianapolis
    Los Angeles
    Miami
    Montgomery County, Md.
    Nashville
    Newark, N.J.
    New York City
    Northern Virginia
    Philadelphia
    Pittsburgh
    Raleigh, N.C.
    Toronto
    Washington D.C.

    https://www.wsj.com/articles/amazon-narrows-choices-for-second-headquarters-to-20-1516284607?mg=prod/accounts-wsj

  • IBM’s year-over-year revenue didn’t decline in the last quarter

    Virtually all IBM business units reported increased revenues, including 32 percent growth in the “Systems” unit, which includes hardware and operating systems software — and which interestingly was an area where IBM definitely struggled in the past, though its z Systems and storage line is showing some clear growth now.

    IBM’s hybrid cloud services, as well as security and mobile service, which fall under the “Technology Services & Cloud Platforms” segment, saw 15 percent growth in the last quarter, even as the overall segment saw a 1 percent drop in revenue, to $9.2 billion.

    The company also notes that it took a $5.5 billion charge because of the enactment of the U.S.’s Tax Cuts and Jobs Act. IBM’s GAAP tax rate, including this one-time charge, was 124 percent for Q4 and 49 percent for the full year. That’s not unexpected, but it may hurt the company as it’s looking to grow its revenue over the next few quarters.

    https://techcrunch.com/2018/01/18/ibms-year-over-year-revenue-didnt-decline-in-the-last-quarter/?ncid=rss

Photo: Ken Goulding