News You Can Use: 5/9/2018

  • With GDPR Restrictions on Using Consumer Data, Marketers Will Need to Start Mining Moments

    The GDPR is likely to classify both cookies and device IDs as personal data, and businesses will need a legal basis in order to process this sort of information. It’s also likely that the penalties for non-compliance will be steep.

    As a company, we took early precautions and have been preparing for these changes since January 2017 in order to be as ready as possible for the regulation coming into effect in May. The compliance process for us has been a four-stage journey that we have conducted with a law firm specializing in privacy. We have also been actively engaged with the IAB U.K. in order to shape a responsible interpretation of GDPR.

    Behind the scenes we have been conducting extensive due diligence to ensure that our products embed “privacy by design” principles; this includes assessing the type of data we’re processing and rationalizing to ourselves why we need it and how it improves the experience of an internet consumer.

    https://www.entrepreneur.com/article/312075

  • Finland will not expand its groundbreaking basic income trial

    Finland’s Social Insurance Institution (Kela) was hoping to expand the trial to see how employed people reacted when they too received a regular monthly UBI payment from the government, but the Finnish government rejected the request for extra funds. The universal basic income trial will now come to an end later this year.

    https://www.fastcompany.com/40563124/finland-will-not-expand-its-groundbreaking-basic-income-trial

  • Can cryptocurrency save Puerto Rico?
  • 160-year-old insurance giant transforms into a digital business

    This also meant changes in how we’re organized. Over time, we rebranded IT from Information Services to the Client and Digital Experience (CDX) function. More recently, we have taken some departments — including mine — out of CDX and put them in other functional areas of the company. This lets us help those non-technology areas build their digital expertise and innovation mindset, and it allows us to benefit from their business perspectives. We now have an effective blend of centralized and distributed IT, with more digital leaders sitting at non-digital tables.

    We are no longer organized by infrastructure, applications, PMO, and security. Instead, we are organized by end-to-end experience. I focus on employee experiences, and my colleagues who are in CDX focus on the client and advisor experiences.

    https://www.cio.com/article/3268753/digital-transformation/160-year-old-insurance-giant-transforms-into-a-digital-business.html

  • Millennials Make Themselves Miserable Fretting About Work but Boomer

    Colleagues Can Teach Them to Chill
    One of the negative stereotypes that’s frequently associated with Generation Y is that its members tend to be cocky about their on-the-job abilities, especially regarding technology and its application, when dealing with peers. Yet, when you look at the research, that doesn’t appear to be true.

    Consulting group Leadership IQ asked 3,000 participants spanning all industries a battery of 100 questions about work. It turns out that millennials are markedly more critical of themselves than older workers regarding their writing abilities, broader communications competencies and skill negotiating compensation. Only 33 percent of the millennials surveyed were confident in the overall quality of their work performance, compared to 44 percent of Gen Xers and 47 percent of baby boomers. This statistic infers a self-limiting inferiority complex among 66 percent of younger workers.

    https://www.entrepreneur.com/article/311815

Photo by Jimmy Musto on Unsplash

News You Can Use: 5/2/2018

  • Why You Need To Pay Attention To Gen X Leaders

    These generational signposts left their mark on many gen Xers, says generational expert and humorist Meagan Johnson, coauthor of Generations, Inc.: From Boomers to Linksters–Managing the Friction Between Generations at Work. From an early age, they had freedom to make decisions and were left on their own to organize their time, do their chores, and get their homework done before their parents got home. This has made many gen X managers entrepreneurial and independent in their management style—which can be a challenge for their millennial counterparts and direct reports who often crave more feedback and interaction, Marston says.

    “That gen X manager thinks he or she is doing his or her team a favor by leaving them alone to do their job,” he says. They’re managing others like they would like to be managed—get the work done, avoid the distractions, and go home. Gen X managers often don’t crave the close workplace friendships that their older and younger counterparts do, Johnson adds. At the same time, they do place a high value on mentoring and helping others develop.

    https://www.fastcompany.com/40558008/why-you-need-to-pay-attention-to-gen-x-leaders

  • YouTube CEO addresses demonetization anger: ‘We know the last year has not been easy

    Despite Wojcicki’s claims that YouTube’s demonetization problem is getting better, creators like Philip DeFranco and Casey Neistat are saying otherwise. DeFranco is threatening to invest time in other platforms, and Neistat may be partnering with Patreon CEO Jack Conte for a new revenue avenue for YouTube creators. Wojcicki addressed the frustration creators are having regarding the appeals process. Creators have complained about “flip-flopping” monetization icons on their videos, arguing it’s difficult to understand what is acceptable by YouTube’s standards and what isn’t. Wojcicki touched upon that complaint, adding that the company is working on a new pilot program to try and alleviate some of those problems.

    https://www.engadget.com/2018/04/17/youtube-pilot-helps-creators-keep-income-by-describing-videos/

  • How to spot high-conflict people before it’s too late
  • The Instant Message Generation Gap

    While email is still the leading form of business communication, IM accounts are expected to grow 8% annually for the next four years, to 8.6 billion world-wide, says the Radicati Group, a Palo Alto, Calif., research firm. Employers say they reduce the need for meetings and make it easier to sustain conversations among team members, share updates and get quick tips and answers. Email can seem clumsy, slow and officious by comparison.

    The tempo of IMing changes the way many people organize their days. “It used to be that one of the big time-management tips people would recommend is to not read your email and just work uninterrupted for a few hours,” says Christina Seelye, CEO of Maximum Games, a Walnut Creek, Calif., videogame company. Now, taking a break from instant messaging for even a few hours can mean you’re missing something.

    https://www.wsj.com/articles/the-instant-message-generation-gap-1523972835

  • How To Write Thank-You Notes That Impress Hiring Managers

    A thorough, detailed thank-you note that’s beautifully written will never make much of an impression if it’s too late. Especially in some fast-paced fields like the tech industry, healthcare or marketing, time is of the essence. When you finish your interview, head home as soon as you can to write your thank-you note. Sending it the day of the interview (if possible) or within 24 hours is ideal, although sending the note 48 hours later can be acceptable if you get really tied up. If you send the note late, you might find that the hiring manager has already assumed you’re not sending it and dinged your candidacy or rejected you for it.

    https://www.fastcompany.com/40559423/how-to-write-thank-you-notes-that-impress-hiring-managers

Photo by Ali Yahya on Unsplash

News You Can Use: 2/21/2018

  • Whatever Happened to Generation X?

    That’s partially why, collectively, no one’s ever thought much of us. The boomers have for the most part ignored us, treating us like hapless little kids. And when the millennials came along — a group just as large and self-obsessed and overly dramatic as their parents — we became the forgotten middle children. We weren’t the “me” or the “me, me, me” generation. We were more like the “meh” generation, stuck between two cohorts who never stop talking. Lately, our sense of invisibility has felt particularly acute in Philly, a town still run by people in their 50s and 60s — but being remade to suit the tastes of people in their 20s.

    http://www.phillymag.com/news/2018/01/27/generation-x-philadelphia/

  • Comcast may force us to rethink the definition of “cord-cutting”

    For the fourth quarter, Comcast said it lost 33,000 traditional pay-TV subscribers while gaining an impressive 350,000 high-speed internet customers. All told, the company ended the quarter with a net increase of 243,000 new customers. For the full year, that number was up by 777,000 customers.

    Comcast further boasted that it has signed up more than 1 million high-speed internet customers for 12 consecutive years. In other words, a lot of cord-cutters still need that cable cord–even if they’d rather watch Netflix than channel surf through an old-fashion cable TV lineup.

    https://www.fastcompany.com/40521015/comcast-may-force-us-to-rethink-the-definition-of-cord-cutting

  • The hidden role informal caregivers play in health care
  • HR has lost the trust of employees. Here is who has it now

    A superior has made a pass at a subordinate, and an executive of the company asks that the subordinate be fired to “clean up” the situation. An employee repeatedly makes homophobic, racist, or sexist remarks to their colleagues, but the company has deemed the individual critical to the functioning of the sales team, and so is merely given a warning. Company morale is suffering and complaints are showing up on online sites like Glassdoor, so HR is charged with “fixing” the company’s rating. A well-performing employee is repeatedly given poor performance reviews to make their firing tidy.

    All of these examples are hypothetical, but they are archetypes for the near daily news of HR abuses that are now been regularly published around the world.

    Independent Apps are becoming a solution:

    Clearly, people want to talk about the problems at their workplace. But venting to anonymous colleagues is about the least effective approach to ameliorating the underlying conditions making workers unhappy in the workforce. That’s why other apps are exploring how to handle difficult conversations at the workplace in a better light, often with the blessing of HR departments themselves.

    Bravely is one such app. The company, based in New York, was founded by Toby Hervey, Sarah Sheehan, and Rasesh Patel as a platform to facilitate the kinds of hard conversations that need to happen for a workplace to thrive. Their concept is to connect workers who might be struggling bringing up a matter at work with expert “Pros” who are trained executive and life coaches who can help a worker think through their options and how best to raise their voice at a company.

    https://techcrunch.com/2018/02/10/hr-has-lost-the-trust-of-employees-here-is-who-has-it-now/?ncid=rss

  • Conversation Topics That Should and Shouldn’t Be Discussed in the Office

    Despite the strict views that some people and industries have about what’s appropriate office conversation, talk is talk and people are going to do it either way. So what’s the hottest topic of conversation? Politics. Seventy-four percent of people agree that politics is the most common subject, and that’s likely due to the rocky 2016 election and the current state of American politics right now.

    https://www.entrepreneur.com/article/308815

    Source: InsuranceQuotes (click the link to see the whole infographic)

Photo: Jose Antonio Gallego Vázquez

News You Can Use: 11/8/2017

  • MasterCard has finally realized that signatures are obsolete and stupid

    Companies are finally seeing the light. Starting in April 2018, MasterCard cardholders will no longer be required to sign their name when they purchase something using their debit or credit cards.

    The company has been moving away from requiring signatures for a few years now, with only about 80% of purchases (typically over a certain dollar amount) requiring a signature these days. MasterCard did some digging, though, and per its press release, realized that most of their customers “believe it would be easier to pay and that checkout lines would move faster if they didn’t need to sign when making a purchase.” So they are doing away with signatures entirely, and instead will rely on actually secure measures like “chips,  tokenization, biometrics and other newer and more secure methods” instead of scribbly signatures perfected in middle school.

    https://www.fastcompany.com/40484347/mastercard-has-finally-realized-that-signatures-are-obsolete-and-stupid

  • Richard Branson to parents: Work from home, if you can

    Between 2005 and 2015, the number of workers who telecommuted increased 115%, according to a report from Global Workplace Analytics and FlexJobs. That translates to 3.9 million workers, or almost 3% of the total U.S. workforce, who worked from home at least half the time in 2015.

    New technologies have made it easier for people to work remotely.

    Branson adds that having as much flexibility as possible where you work can also make all the difference for working parents. “I lived in a houseboat when my kids were young,” he recalls. “I was building Virgin. They were fooling around. I changed a nappy and I’d be on the phone. So I suspect I’ll see more of my kids and family than almost any father.”

    http://money.cnn.com/2017/10/23/news/companies/richard-branson-boss-files/index.html

  • Why Are Grandparents Running America?

    Some valid points but very aggressive messaging.
  • Verizon’s still figuring out how to deal with cord-cutters

    Verizon reported a net loss of 18,000 Fios Video customers (versus a gain of 36,000 in the year-earlier period) for the third quarter of 2017. That reflects the “ongoing shift” from traditional linear video to over-the-top services, CFO Matt Ellis said on a call with analysts, as well as competitive offers from rivals. At the end of the quarter, Verizon had 4.6 million Fios Video connections. The telco gained 66,000 Fios Internet subs in the period, to stand at 5.8 million total.

    As a hedge against declining pay-TV numbers, Verizon is looking to launch its own OTT television service, similar to Dish Network’s Sling TV and AT&T’s DirecTV Now.

    http://variety.com/2017/digital/news/verizon-q3-2017-cord-cutting-ott-service-1202594015/

  • Your “Inspirational” Social Media Posts Are Hurting Your Career

    Your best ideas will take more than a few words to lay out, and that’s okay. The most difficult challenges out there–the ones that take real leadership to surmount–are complex. So while there’s an art to speaking about complicated subjects without dumbing them down, your real goal should be to motivate others to engage with complexity, not shy away from it. Tossing out generic remarks that stick to the surface level doesn’t help you do that. Worse, it suggests you aren’t capable of diving any deeper.

    https://www.fastcompany.com/40488694/your-inspirational-social-media-posts-are-hurting-your-career

Photo: Gabriel Sanchez

News You Can Use: 8/2/2017

  • Is IT having an identity crisis?

    Forty percent of the CIOs said that they make 50% or less of the IT decisions for their companies. And 39% said that business departments buy their own technology without consulting IT “often,” “very often” or “most of the time.” Meantime, IT departments themselves perform a shrinking proportion of the technology work they still oversee, with 24% of the respondents saying they outsource more than 50% of their IT and only 9% saying they outsource none at all.

    If outsourcing is the norm, and business departments outside IT are increasingly procuring their own technology, it may be time to ask exactly what IT’s role and identity is in the modern workplace.

    Also:

    Whatever IT’s identity within an organization may be, if it’s primarily viewed as a cost center, that’s not a good thing. “IT is a foundational element,” says Ed McLaughlin, CIO at Mastercard. “You really have to cease thinking of technology as a cost center. Technology is one of the primary assets of a business.”

    http://www.computerworld.com/article/3191986/it-management/is-it-having-an-identity-crisis.html

  • Do Raises Make Employees Happy or Is It Something More?

    “One of the most striking results we’ve found is that, across all income levels, the top predictor of workplace satisfaction is not pay. It is the culture and values of the organization, followed closely by the quality of senior leadership and the career opportunities at the company. Among the six workplace factors we examined, compensation and benefits were consistently rated among the least important factors of workplace happiness.”

    However, there was a study from Princeton that found that “having a higher income increases happiness but only up to about $75,000 per year.” After that, “higher pay doesn’t influence happiness much, and other factors take over.”

    https://www.entrepreneur.com/article/297326

  • The Case for National Childcare
  • 8 Ways Any Millennial Can Be a Millionaire in 5 Years

    Investing can be tricky, but it’s one of the best ways to get a return on the money you currently have. If you want to make significant money quickly, you’ll need to take some major risks, which means being willing to lose all the money you put in. For best results, start by investing a good amount of money. You can make more potentially if you risk more. Pick certain sectors that you find yourself most interested in and concentrate on investments in those spaces. Before any of this though, take time to learn as much as possible about the stock market.

    https://www.entrepreneur.com/article/297322

  • Six Words And Phrases That Make Everyone Hate Working With You

    3. “IT IS WHAT IT IS”
    Clichés like this make you sound like a lazy thinker. We default unthinkingly to empty expressions when we’re trying to give the impression we have something to say but really don’t, and also when we want to sound as though we’re comfortable with something but might not be. “Business is business,” “it is what it is,” and phrases like them aren’t just meaningless and repetitious—they sound like you don’t really care or that your brain just isn’t in gear. Good luck getting promoted that way.

    https://www.fastcompany.com/40441775/six-words-and-phrases-that-make-everyone-hate-working-with-you
    This is my dad’s favorite saying, guess he won’t be getting that big butcher shop promotion…

Photo: Brodie Vissers