News You Can Use: 12/13/2017

  • The Internet Is Dying. Repealing Net Neutrality Hastens That Death.

    You didn’t need permission for any of this stuff; some of these innovations ruined traditional industries, some fundamentally altered society, and many were legally dubious. But the internet meant you could just put it up, and if it worked, the rest of the world would quickly adopt it.

    But if flexibility was the early internet’s promise, it was soon imperiled. In 2003, Tim Wu, a law professor now at Columbia Law School (he’s also a contributor to The New York Times), saw signs of impending corporate control over the growing internet. Broadband companies that were investing great sums to roll out faster and faster internet service to Americans were becoming wary of running an anything-goes network.

    Some of the new uses of the internet threatened their bottom line. People were using online services as an alternative to paying for cable TV or long-distance phone service. They were connecting devices like Wi-Fi routers, which allowed them to share their connections with multiple devices. At the time, there were persistent reports of broadband companies seeking to block or otherwise frustrate these new services; in a few years, some broadband providers would begin blocking new services outright.

    https://www.nytimes.com/2017/11/29/technology/internet-dying-repeal-net-neutrality.html

  • China’s Tech Giants Have a Second Job: Helping Beijing Spy on Its People

    Users of Tencent’s WeChat app who run large group chats say they have received automated warnings about politically sensitive content. Some political activists say their WeChat accounts have been suspended or closed for posts critical of the government.

    During important political events, staffers with China’s internet regulator set up shop at Chinese content providers to catch anything that might slip through the cracks, people familiar with the operations said. The regulator, the Cyberspace Administration of China, didn’t respond to a request for comment.

    Along with access to online data, China’s government wants something else from tech companies—the cloud computing prowess to sort and analyze information. China wants to crunch data from surveillance cameras, smartphones, government databases and other sources to create so-called smart cities and safe cities.

    https://www.wsj.com/articles/chinas-tech-giants-have-a-second-job-helping-the-government-see-everything-1512056284

  • The real reason American health care is so expensive
  • Amazon is putting Alexa in the office

    The first focus for Alexa for Business is conference room. AWS is working with the likes of Polycom and other video and audio conferencing providers to enable this.

    In addition, AWS also worked with Microsoft to enable better support for its suite of productivity services, as well as other enterprise services likes of Concur and Splunk to bring their services to Alexa. Other partners include Capital One, WeWork and JPL.

    Just as developers can build skills for Amazon Echo users, businesses can now build out Alexa skills for use within their own company. You could imagine voice access to an employee directory, Salesforce data on various clients and accounts, or company calendar information.

    https://techcrunch.com/2017/11/29/amazon-is-putting-alexa-in-the-office/?ncid=rss

  • Verizon to Sell Wireless Home Broadband, Challenging Cable

    Verizon said Wednesday it would sell high-speed internet access in three to five cities, starting in Sacramento, Calif. The cities are all expected to be outside Verizon’s existing landline footprint in the Northeast, where it sells high-speed fiber-optic internet called Fios. The company said more details, such as its price, would be unveiled later.

    The wireless giant will use fifth-generation, or 5G, technology, which is capable of delivering significantly faster internet speeds than existing 4G technology, also known as LTE. Customers will likely have to place a box in their windows that will convert Verizon’s wireless signals into Wi-Fi inside the house.

    https://www.wsj.com/articles/verizon-to-sell-home-broadband-over-wireless-network-1512037801

Photo: Pana Vasquez

News You Can Use: 12/6/2017

  • Tim Wu: Why the Courts Will Have to Save Net Neutrality

    But Mr. Pai faces a more serious legal problem. Because he is killing net neutrality outright, not merely weakening it, he will have to explain to a court not just the shift from 2015 but also his reasoning for destroying the basic bans on blocking and throttling, which have been in effect since 2005 and have been relied on extensively by the entire internet ecosystem.

    This will be a difficult task. What has changed since 2004 that now makes the blocking or throttling of competitors not a problem? The evidence points strongly in the opposite direction: There is a long history of anticompetitive throttling and blocking — often concealed — that the F.C.C. has had to stop to preserve the health of the internet economy. Examples include AT&T’s efforts to keep Skype off iPhones and the blocking of Google Wallet by Verizon. Services like Skype and Netflix would have met an early death without basic net neutrality protections. Mr. Pai needs to explain why we no longer have to worry about this sort of threat — and “You can trust your cable company” will not suffice.

    https://www.nytimes.com/2017/11/22/opinion/courts-net-neutrality-fcc.html

  • The Next Billion-Dollar Boom in Chinese Tech

    Businesses and government departments in China spent only 122 billion yuan ($18.5 billion) on software in 2016, compared with $245 billion in the U.S., according to Forrester. While Salesforce has a market capitalization of $78 billion, its dozens of Chinese wannabes are startups, with none valued at $1 billion.

    At this point, investors see the fragmentation as a plus, setting the stage for a fast uptake in enterprise applications. More businesses are turning to cloud-based services for data storage and software applications. According to a survey Deutsche Bank conducted with CIOs at about 50 Chinese companies in the finance, internet, manufacturing and other sectors this year, 84% of respondents plan to make “heavy use of cloud services” by 2019, up from 4% in 2016. Alibaba Cloud, the biggest in China by market share, doubled its revenue last quarter from a year earlier.

    https://www.wsj.com/articles/the-next-billion-dollar-boom-in-chinese-tech-1511435069?mg=prod/accounts-wsj

  • How Emotion Hides What You Mean to Say—And How to Listen for It
  • How bad decision making could undermine good innovation

    “The patents that Kodak developed around digital photography — especially the 1989 [digital camera] patent — could have given Kodak a huge leg up in meeting the emerging consumer needs around digital photography.”

    Yet Kodak seems to have missed all the signals coming from the marketplace. “The market was captured by other competitors without the technological advantage or the IP [that Kodak had] — for example, the Casio QV-10, which was introduced in 1995, actually saw where the future of point-and-shoot digital photography was going, and pioneered the onboard LCD display that can be seen as a direct precursor to the smartphone, which came along equipped with cameras as early as 2000,” she explained

    They never saw the problem as converting their customers to a digital world, but rather as finding a way to increase their brick and mortar presence. That ended up taking the form of a kiosk that sort of answered a digital user need of printing out hard copies from the digital system. It wasn’t a terrible idea, but it completely missed the real digital mark.

    https://techcrunch.com/2017/11/25/how-bad-decision-making-could-undermine-good-innovation/?ncid=rss

  • The 6 Laws of Technology Everyone Should Know

    There is no absolute good or bad here, just how good or bad a technology is in a given context. This points to a problem tech companies are too often reluctant to face: Their enormous power means they have an obligation to try to anticipate the potential impact of anything they produce.

    “The dirty little secret of highly accomplished people is what we’ve had to neglect to achieve that,” says Bill Buxton, a principal researcher at Microsoft Research and one of the creators of the multitouch interface. “To become spectacular at any discipline in technology means you’re not well-equipped to address these questions.”

    https://www.wsj.com/articles/the-6-laws-of-technology-everyone-should-know-1511701201

Photo: Xan Griffin

News You Can Use: 7/26/2017

  • Why Is Brexit So Expensive?

    The European Commission, the EU’s executive arm, says the financial settlement will be “based on the principle that the United Kingdom must honor its share of the financing of all obligations undertaken while it was a member of the Union.” As a member of the EU, the U.K. is responsible for approximately 15 percent of the 28-member bloc’s common budget. Since the EU budget is determined every seven years (the current one spans until 2020), European lawmakers want the British government to honor the financial commitments it made when the budget was agreed upon in 2013. These obligations include EU-wide investment projects, pension promises to EU officials, and other liabilities. If it agrees, the U.K. would effectively be paying into the EU budget a year beyond its projected exit date: March 2019.

    https://www.theatlantic.com/international/archive/2017/07/why-is-brexit-so-expensive/534063/?utm_source=feed

  • The Top Stressor for Workers Is Not What You Think

    Polling more than 10,000 men and women in the technology industry, job website Comparably uncovered the top stressors for people at work. Above having a long commute, difficult co-workers, a bad manager or long hours, the majority of workers said “unclear goals” was the most stressful aspect of their careers. In fact, 42 percent of workers admitted to being stressed by this goal ambiguity, with “commute” and “bad manager” tying for second, each with 16 percent of the votes. And it looks like the last thing people are worried about are long hours (12 percent), after having difficult co-workers (14 percent).

    https://www.entrepreneur.com/article/297492

  • Which Jobs Will Machines Take Over? Movie Critics, Doctors, Truckers…
  • FCC admits it didn’t document alleged cyberattack

    The Federal Communications Commission now claims to have no data on a DDoS attack that took down its website in May, just months after stating it had “gigabytes” of documentation on the incident. The supposed attack followed talk show host John Oliver redirecting viewers to the FCC’s comment section, where he encouraged them to complain about the organization’s stance on net neutrality. With over 9 million comments reportedly left on the site, the FCC quickly responded, stating that it couldn’t accept more feedback, because it was incapacitated by an alleged DDoS attack.

    Now, after a freedom of information request filed by Gizmodo attempted to reveal more about the ‘attack,’ the FCC is claiming that its previous thorough analysis on the incident “did not result in written documentation.”

    https://www.engadget.com/2017/07/20/the-fcc-admits-it-didn-t-file-a-report-on-its-own-ddos-attack/

  • I’ve Been A Manager For Over 10 Years. These Are The Biggest Lessons I’ve Learned

    It can be hard to get strong personalities to align with decisions with which they don’t entirely agree. But having every team member opt in and back a decision is key. It’s on you, as the manager, to create a scenario where everyone can get on the same wavelength before you move forward with a plan. It all comes down to communicating in a way that makes it easier for others to say yes, even if you think you don’t have the time. Putting in this effort up front will pay off in the end, and the trust you build will carry on into the next decision, and the next, and the next.

    https://www.fastcompany.com/40441456/ive-been-a-manager-for-over-ten-years-these-are-the-biggest-lessons-ive-learned

Photo: Shopify

News You Can Use: 6/28/2017

  • Has outsourcing lost its strategic relevance?

    Somewhere along this journey, global delivery of IT services grew less important and less strategic. Cost savings became the key criteria to measure success and service providers commoditized their offerings to meet market demand. But at what cost? Industry vets would likely point to a lack of innovation, poor delivery or the recent trend to repatriate services. Indeed, the desire for continued cost cutting has made functional CIOs and global IT service providers less and less relevant.

    http://www.cio.com/article/3201097/outsourcing/has-outsourcing-lost-its-strategic-relevance.html

  • The CPO is Dead

    By definition the title of Chief Procurement Officer is no longer accurate or reflective of the job’s responsibilities. The title doesn’t even sound strategic. So I say kill it and demand the correct and more strategic title: Chief Value Officer.

    The concept of CVO is nothing new. It has been suggested as a title for a senior level officer position for a number of years. I researched the title on Linked-In and found that there were actually quite a few people with that title across a number of industries and functions. Wikipedia’s definition “business value: is an informal term that includes all forms of value that determine the health and well-being of the firm in the long run.”

    https://www.linkedin.com/pulse/cpo-dead-michael-shaw
    There is an article every few months saying that the CPO has to evolve into something new (C#O, CVO) and yet there are companies that still don’t have proper procurement discipline. The title is just a title, the function of any good CPO is to bring value and reduce risk. How that is done as business evolves is what separates the good CPOs from the pack.

  • Comcast CEO Brian Roberts talk cord-cutting, customer service, net neutrality

    https://www.bloomberg.com/news/videos/2017-06-14/the-david-rubenstein-show-brian-roberts-video
  • Verizon is killing Tumblr’s fight for net neutrality

    One reason for Karp and Tumblr’s silence? Last week Verizon completed its acquisition of Tumblr parent company Yahoo, kicking off the subsequent merger of Yahoo and AOL to create a new company called Oath. As one of the world’s largest ISPs, Verizon is notorious for challenging the principles of net neutrality — it sued the FCC in an effort to overturn net neutrality rules in 2011, and its general counsel Kathy Grillo published a note this April complimenting new FCC chairman Ajit Pai’s plan to weaken telecommunication regulations.

    Now, multiple sources tell The Verge that employees are concerned that Karp has been discouraged from speaking publicly on the issue, and one engineer conveyed that Karp told a group of engineers and engineering directors as much in a weekly meeting that took place shortly after SXSW. “Karp has talked about the net neutrality stuff internally, but won’t commit to supporting it externally anymore,” the engineer said. “[He] assures [us] that he is gonna keep trying to fight for the ability to fight for it publicly.” Karp did not respond to four emails asking for comment, and neither Yahoo nor Tumblr would speak about the matter on the record.

    https://www.theverge.com/2017/6/21/15816974/verizon-tumblr-net-neutrality-internet-politics-david-karp

  • Why WordPress’s Parent Doubled Down on Remote Work

    Simply put, Automattic’s remote-working policies are just that popular. At a time when companies like IBM and Hewlett-Packard are calling employees back to the office, Automattic’s success with remote working is striking. The remote-working criticism–that it’s harder to get people to move in the same direction when they’re dispersed–just doesn’t seem to apply at Automattic.

    In fact, says Mullenweg, it’s actually been a big benefit to the company. “I used to be very conflicted,” he told Quartz. “All I hear from my friends in San Francisco is how hard it is to hire. Should I not tell them this secret? I decided it’s a great idea and everyone should do it. I’ll keep shouting from the rooftop because everyone should do it.”

    https://www.inc.com/kaitlyn-wang/automattic-wordpress-remote-work.html

Photo: Korney Violin

News You Can Use: 5/31/2017

  • Twitter’s VP of Europe: The glorious open-plan office dream is dead

    One 2014 study found we’re 15% less productive in open-plan workspaces, we have more trouble concentrating and we’re twice as likely to get sick with no walls to stop the spread of coughs and illness.

    “We perceived offices as having hierarchy, the boss had a better office, but in fact the truth is that offices, cubicles and little spaces were far better for our productivity and for getting your job done,” Twitter’s vice president of Europe, Bruce Daisley, told The Memo.

    Open Offices exist due to cost:

    “There are two reasons why offices are open plan, one is that we ripped down the walls of hierarchy, but two is because it’s a lot cheaper. We can fit lots more people in open plan,” says Daisley.

    And, sadly, that’s the reason why open-plan is here to stay.

    https://www.thememo.com/2017/03/15/twitter-vp-of-europe-bruce-daisley-the-glorious-open-plan-office-dream-is-dead/

  • Comcast tries to shut down pro-net neutrality site

    Internet advocacy group, Fight for the Future, says Comcast sent it a cease-and-desist order demanding the group take down Comcastroturf.com on the grounds that it violates the company’s “valuable intellectual property.” The site appeals for help identifying what it claims are fraudulent comments posted on the FCC’s own site, supporting FCC chairman Ajit Pai’s plans to rollback net neutrality rules. Many comments have already been flagged as spam, or posted under people’s names without their permission. (It’s not the first time something like this has happened.)

    https://www.engadget.com/2017/05/24/comcast-tries-to-shut-down-pro-net-neutrality-site/

  • Why Controlling the Masses Through Media No Longer Works
  • IBM’s Remote Work Reversal Is A Losing Battle Against The New Normal

    In a study published in Harvard Business Review in 2014, remote workers proved both more productive and more loyal than their peers onsite. In fact, IBM’s recent policy switch goes against its own research. In both a 2014 white paper by IBM’s Smarter Workplace Institute and in a conference panel the company hosted just weeks ago, its own experts suggested that remote workers tend to be happier, less stressed, more productive, more engaged with their jobs and teams, and believe that their companies are more innovative as a result of flexible work arrangements.

    At a time when smaller cities and rural areas are struggling, it’s backward-looking for a major corporation–especially one with such deep experience in remote work–to implement a policy that could take jobs away from regions that need them most. By demanding its employees flock to IBM’s urban headquarters, the company isn’t just sapping everyplace else of highly skilled talent, it’s also contributing to depopulating the communities where those remote workers live, and depressing local economies as a result.

    https://www.fastcompany.com/40423083/ibms-remote-work-reversal-is-a-losing-battle-against-the-new-normal

  • Hedge funds vs. Silicon Valley

    “At tech companies, the permeating value is that they’re about trying to make the world a better place, whereas at hedge funds it’s about making more money,” Mr. Epstein said.

    Nina Kuklisova, a quantitative associate at a large financial-services firm in New York, said she gets between three and five inquiries a week from recruiters about job opportunities at other finance firms and technology companies. The 27-year-old, while not actively looking for a job, said she is open to switching to the tech sector. However, negative feedback from friends employed in tech gives her pause.

    https://www.wsj.com/articles/battle-royale-hedge-funds-vs-silicon-valley-1495637466

Photo: Khachik Simonian