- Supply Chain News: Strategic Sourcing Software Enabling Companies to Continue to Raise the Bar on Capabilities, Gartner Says
http://www.scdigest.com/ONTARGET/15-03-26-1.PHP?cid=9138&ctype=content - Dunkin Donuts saves $114 million thanks to SCM cooperative
Formed following the successful merger of five different operating companies in 2012, NDCP opened its corporate office in metro Atlanta in August 2013 as a more geographically central location to support customer expansion plans and access best-in-class supply chain resources. Leveraging more than 30 years of proven expertise in sourcing, purchasing and distribution, the organisation is passionate about delivering the best service and products at the lowest sustainable price to members.
- Resetting supplier relationships should be top of the board agenda
Procurement has often been viewed as the poor relation when it comes to business strategy, but there is clear evidence that corporate reputation and customer satisfaction can be directly affected by poor or non-strategic purchasing decisions. For example, an organisation we have worked with took a strategic decision never to charge a customer for speaking to the customer service department, only to discover some months later that one of its outsourced call centre providers was still using premium rate numbers. Clearly no one had told the procurement department about the strategic decision, let alone involved them in formulating the strategy in the first place. Being more joined up can only be good for business
- Procurement professionals split on how to tackle maverick spend
Almost one third (31 per cent) of respondents from public and private sectors said control of indirect spend should be handed to the procurement function to solve the problem, even though indirect costs appear to be the shared responsibility of a number of different departments within the respondent organisations: procurement (63 per cent), senior department heads (42 per cent), finance (39 per cent) and operational staff (25 per cent).